10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,781 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Cadillac SRX brakes problems

brakes problem

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2015 Cadillac SRX Owner Comments

problem #8

Jan 112024

SRX

  • miles

A D V E R T I S E M E N T S

My 2015 Cadillac SRX4 developed an issue with the Electronic Brake Control Module which produced the following dash light warnings, park brake, stabili track and power steering alert. I took it to Thompson Pontiac Cadillac in Springfield Mo. I was notified that the ECBM module was discontinued and they bought a remanufactured part from EBAY. They informed me that the part did not fix all of the issues. I still have a power steering drive with care alert still illuminated. The dealership offered no other options for fixing the problem. I believe this is a very common problem with the Cadillac SRX. I believe that both of these issues should be considered a safety issue. My phone number is [XXX] and my email address is [XXX]. Thank You INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Fordland, MO, USA

problem #7

Feb 202023

SRX

  • miles
BRAKE, ABS, and traction message came on at the same time. EBCM 20842710 is the part number. Been at BIG STAR CADILLAC in Houston, Texas a month with no explanation except waiting on GM for parts but the Dealership can-??t tell me anything and I am ready to call the News station about this situation. They can-??t get me in another vehicle unless it-??s NEW with a hefty down payment that I don-??t have. I have dialysis 3 times a week and now I have to use my wife-??s car, now she can-??t get to work. What are we supposed to do"?? How much longer do I have to wait" They can-??t answer that either. This is the USAand can-??t get a simple part. No one seem to care either. Very distraught and unhappy. I need help and I need it NOW!!!

- Houston, TX, USA

problem #6

Jul 052022

SRX

  • 47,000 miles
The contact owns a 2015 Cadillac SRX. The contact stated that while depressing the brake pedal, a squeaking noise was present coming from the front of the vehicle. The vehicle was taken to the local dealer who replaced the front brake pads and rotors, but the failure continued. Additionally, while driving at night with the low beam headlights activated, the headlights were extremely dim, making visibility extremely difficult while driving. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,700.

- Port Washington, WI, USA

problem #5

Aug 272021

SRX

  • miles

A D V E R T I S E M E N T S

A brake module went out in the car August 2021. Brake, ABS, stability track, power steering warning lights all on. Cruise control doesn-€™t work. Lane assistant and back up camera system not fully operational. This is a warranty repair. It-€™s been 4 months and Cadillac can-€™t get the part to fix it. A brake module seams important

- Ocala, FL, USA

problem #4

Sep 052020

SRX

  • miles
While I'm driving my driver seat moves forward and my brake and gas pedal do as well. It happens no matter if I'm on a highway or street and when I'm driving straight not sure if it happens while turning. Doesn't matter what speed I'm going either. Haven't crashed. Nothing indicating something wrong on dash

- Indianapolis, IN, USA

problem #3

Jun 102019

SRX

  • miles
For months now I have been having problems with my brakes. They all of a sudden go hard and don't brake as easy as they should also take a lot longer to break and have to push down further and all of a sudden a day or two later it's gone. It comes and goes randomly. I told the dealership they said they don't see a problem and have no recalls.

- Channelview, TX, USA

problem #2

May 312019

SRX

  • 6,600 miles
Breaking system seems delayed, applying foot on the pedal to break takes more pressure then usual. Also wheels are constantly squeaking. For over a year I've brought this attention to the dealerships mechanic where I purchased the vehicle and their only imply is that the breaks are ceramic and will do this regardless. This does not seem safe. Every time I use my breaks I have to adjust the timing and pay closer attention to driving when using the break system. The vehicles break system does not feel safe especially while driving.

- Las Vegas, NV, USA

problem #1

Aug 062015

SRX

  • 650 miles
While driving on the interstate, 8/6/15, my 2 week old 2015 Cadillac Srx (650 mileage) suddenly accelerated and continued to do so while I was stepping on the brakes, repeatedly. My wife and I could smell the brake pads as if they were "burning" from the pressure I applied but the Srx would not stop. Whenever I lifted my foot off the brakes slightly, the vehicle surged forward. I pulled over into the left shoulder and shut off the engine to get the vehicle to stop. We were traumatized as our grandchild was in the vehicle. The Srx has been in the Cadillac service department the past two weeks as they try to find the problem. The vehicle computer did not report any problem and test drives would not duplicate the occurrence for the serviceman.

- Willow Grove, PA, USA

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