10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
39,214 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Cadillac SRX seat belts / air bags problems

seat belts / air bags problem

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2015 Cadillac SRX Owner Comments

problem #5

Jan 212023

SRX

  • miles

A D V E R T I S E M E N T S

I bought this as a certified used vehicle. On 1/21/2023 I had a wreck and based on my vehicle, injuries, and photos I strongly believe the airbags should have deployed. I specifically bought this vehicle due to the safety and airbag components. I am reporting this incident because I would not want anyone to be injured or any children in the event that this is something that needs to be looked into. I appreciate your website and how it breaks down the safety of vehicles and for this reason I feel it is important to report this issue. (It was a total loss, I sought medical attention, the vehicle was towed, however the photos are what blew my mind when I went to retrieve my items. I do not understand how airbags did not deploy).

- Cordova, TN, USA

problem #4

Aug 192022

SRX

  • miles
I was in an accident on 8/19/22. I was completely stopped when struck head on by a Ram Truck with a Ranch-hand bumper. The hit totaled my car, bending the frame and pushing the left front of the vehicle up against the firewall and driving my vehicle sideways. However, the airbag did not deploy. The car is now in possession of Texas Farm Bureau Insurance. My head struck the driver's-side window, and I suffered a head injury, whiplash which resulted in a concussion, and neck and back injuries. There were no warning lamps, messages, or other symptoms of the problem prior to the accident.

- Gatesville, TX, USA

problem #3

Sep 062021

SRX

  • 93,000 miles
The contact owns a 2015 Cadillac SRX. The contact stated that while starting the vehicle, the air bag warning light was illuminated. The dealer was made aware of the failure but informed the contact that he needed to pay for an unknown sensor replacement. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 93,000.

- Jacksonville, FL, USA

problem #2

May 302020

SRX 6-cyl

  • 58,600 miles
Headlights are so dim at night that it is unsafe to drive. Had to replace the entire headlight units. Airbag light on indicating it might not work.

- Collierville, TN, USA

problem #1

Sep 112017

SRX

  • 44,470 miles
-I was traveling South on fm, miles North of miami, tx when a deer ran out in front of me. I struck it front center and onstar immediately called for emergency services. First thing I noticed was one of the air bags deployed and after pulling of the road and coming to a stop, I noticed a fire from the passenger side of the engine compartment. I exited the vehicle and still on the phone with onstar, my car fully engulfed within 15 minutes. The fire department was on site after the car was fully engulfed and took an hour to put out the flames. My car was a total loss. No one knows why it caught fire, what caused it.

- Miami, TX, USA

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