10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
38,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Cadillac SRX steering problems

steering problem

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2015 Cadillac SRX Owner Comments

problem #2

Jun 132020

SRX

  • 49,000 miles

A D V E R T I S E M E N T S

2015 car drifts slightly to the right. Even after an alignment and new tires.

- Palm Beach Gardens, FL, USA

problem #1

May 182019

SRX

  • 27,000 miles
I¿M writing to you about an incident that took place on May 18, 2019. My husband and I were traveling home in our Cadillac Srx at about 6:00 pm our car suddenly spun out of control as we heard a bang, throwing us across three lanes listening to cars screeching all around us on the NJ turnpike, we then hit into the side of a tractor trailer, pushing us back again across the three lanes until we finally stopped in the far left lane. Our insurance company has come to the conclusion that this was a faulty issue with the vehicle. To be exact it was the rear toe link adjuster lock nut torque. The next day I called my family to tell them what had happened. About two hours later my sister called me back and said ¿there is a recall on your vehicle model. It involves the rear suspension.¿ (bulletin no: 14457C; rear toe link adjuster lock nut torque) she gave me the website where you can enter your VIN # and check to see if the vehicle was part of the recall. Our vehicle was not on the recall list. I checked again and again. I checked my paperwork from when I purchased the vehicle (used but certified, off of a lease) and the carfax. No recall. After having the insurance company inspect the vehicle, they, in fact, stated that the accident was caused by the rear suspension (rear toe link adjuster)

- Brick, NJ, USA

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