This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear seat head restraint does not lock in upright position. I drive with read head restraint folded down for visibility. When I try to lock in upright position for passengers, brighter head restraint locks upright.
The contact owns a 2013 Cadillac Xts. The contact stated that the vehicle was repaired per NHTSA campaign number: 12V525000 (seats), but the failure recurred. The manufacturer was notified of the failure. The failure mileage was approximately 46,463.
- Farmington Hills, MI, USA
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- N.Venice , FL, USA