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really awful
Typical Repair Cost:
No data
Average Mileage:
28,000 miles
Total Complaints:
1 complaints

Most Common Solutions:

  1. not sure (1 reports)
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2013 Cadillac XTS brakes problems

brakes problem

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2013 Cadillac XTS Owner Comments

problem #1

Nov 232016

XTS Platinum V6

  • Automatic transmission
  • 28,000 miles


While operating the vehicle at approximately 20-25 MPH on a city street, the auto braking system suddenly applied the brakes, stopping the vehicle in the middle of the street, and shutting down the engine.

When I brought it to the attention of my Cadillac dealer, they acknowledged the condition by offering me a free extended bumper to bumper warranty, which I accepted, but told them I was not satisfied with the fact they could not "recreate" the problem, and therefore were unable to make a repair. Obviously, myself and my family are not very comfortable when traveling in this vehicle.

Besides this obvious dangerous condition, the vehicle has been in the shop multiple times for warranty work. I contacted Cadillac customer service and told them I was very uneasy about operating this "dangerous lemon" of a vehicle, and as a FIVE time Cadillac purchaser, wanted some relief. I was offered a "supplier" discount on the purchase of a new GM vehicle.

Sorry, but a "phony" discount is not what I would consider a satisfactory solution to a major safety issue.

- Robert C., Delray Beach, US

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