2013 Cadillac XTS electrical NHTSA complaints: Electrical System

NHTSA — Electrical System Problems


definitely annoying
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
21,461 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Cadillac XTS electrical problems

electrical problem

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2013 Cadillac XTS Owner Comments

problem #7

Nov 062016


  • 69,000 miles


The contact owns a 2013 Cadillac Xts. While driving 10 mph, the contact noticed an abnormal odor and observed smoke coming from the dashboard. The contact was alerted by another driver that there were flames underneath the vehicle. The fire was extinguished by the fire department. The vehicle was towed to an independent mechanic. A police report was filed. The contact had to go to the hospital due to smoke inhalation. The manufacturer was not notified. The failure mileage was approximately 69,000.

- Henrico, VA, USA

problem #6

Oct 052016


  • 30,000 miles
Car lost engine power, power steering, power breaks and all electrical function except for hazard lights. This has happened 7 times and I have taken it for two repairs. I have to cruise to a stop and restart the vehicle.

- Smithfield, KY, USA

problem #5

Aug 102015


  • 22,000 miles
The contact owns a 2013 Cadillac Xts. While coming to a stop at 20 mph, the vehicle sputtered without warning and stalled. The vehicle was able to be restarted. The vehicle was taken to a dealer where it was diagnosed that the battery cables needed to be replaced. The vehicle was repaired; however, the failure recurred several times. A few times, the vehicle had to be towed to the dealer and would lock the contact in and out of the vehicle. The manufacturer was made aware of the failure. The failure mileage was 22,000.

- Naples, FL, USA

problem #4

Dec 182013


  • 11,223 miles


The dash went total blank for about 15 min.

- Stafford, VA, USA

problem #3

Jul 172014

XTS 6-cyl

  • 18,000 miles
In light of the recent GM's recall for faulty ignition switches, these car have a problem too! it is way to easy to accidentally shut the car off by touching the stop start button on the dash. We did this at a stop light and had to put the car in park and step on the brake to restart it. I later tested what would happen while the car was moving at 35 mph if the stop/start button was hit. The car shut off and there were no power brakes or power steering. I imagine the air bags wouldn't work either. To restart the car, it needs to be in park or neutral with the break applied. If this happens at freeway speeds in traffic, the car would be difficult to maneuver to the side of the road without power steering. People might wind up in the middle of the road stopped too. Isn't this the same symptoms of the recalled GM ignition switches? by the way, this isn't the only car on the road with an exposed start/stop button. Thank you

- Woodstock, GA, USA

problem #2

May 012014


  • miles
2013 Cadillac xts4. Consumer writes in regards to receiving professional and satisfactory customer service when consumer dropped off vehicle at dealership for recall.

- Vancouver, WA, USA

problem #1

Jul 192012


  • 1 miles
The new Cadillac touch-screen interface is a horrible safety issue. Why does no one at Cadillac remember how important ergonomics are for safety, and how almost everything in the car must be operable by feel, allowing the driver to keep his eyes on the road" touch-screen offers no tactile feedback. It demands that the driver take his eyes off the road. Advertising campaigns about how bad texting-while-driving is are now common. And now a car company, Cadillac, no less, comes out with an interface that requires the car be operated by "texting". totally unbelievable! how many people involved here, including the folks who designed and executed the advertising, were "asleep at the wheel"? and this from a "leading" car company!?!"! it is time to recall all cars that have been built with a touch-screen interface and replace those interfaces with a properly designed tactile interface. I am definitely against the litigiousness of our society, but the first time someone crashes because they are foolishly interacting with your ridiculous touch-screen interface, I hope some lawyer sues Cadillac (and individually every person at Cadillac working on or responsible for this atrocity of an interface) off the face of the earth. Also, anyone who buys one of these cars should be somewhat liable for any damage they cause for choosing to buy and operate a "texting" interface car.

- Lubbock, TX, USA

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