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Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.


really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
6,722 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Cadillac XTS brakes problems

brakes problem

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2014 Cadillac XTS Owner Comments

problem #2

Oct 222013

XTS 6-cyl

  • 1,444 miles


Brake pedal makes a "clunking" noise when released. Dealer examined another Xts from their inventory and found the same noisy sound upon release of brake pedal. 2 more visits were made to my selling dealer for this noisy brake pedal and so far GM has no service bulletins for a fix for this situation.

- Spring Grove, IL, USA

problem #1

Aug 082014

XTS 6-cyl

  • 12,000 miles
Short version: While driving approx. 55mph, rear brakes locked up. We pulled over into a parking lot and the brakes were smoking and a small fire appeared on each rear brake. A person who saw us pull into the parking lot ran over and put out the fire on each brake. Long version: Approx. 2-weeks prior to the above incident, the brake warning light appeared on the dash board. I immediately pulled over and called the dealership and made an appointment. When I restarted the car, the light was no longer illuminated. After the appointment, the dealer stated they could not find anything wrong with the braking system. Approx. 1-week later, I was parked in a parking lot. I started my car, released the parking brake, put the car in drive but the car would not move. It appeared the brakes were locked. I called the onstar system, the ran a diagnostic test and found no issues. I shut the car off and restarted the car and the problem disappeared. A few days later, my wife and I were driving in up state New York when the incident above occurred. After returning to Ohio, we took the car to the dealer we purchased the car from. They called yesterday and said they replaced the brake pads but found nothing wrong with the braking system. At this point, we assume there is a deeper problem with the vehicle electronic braking system and currently not accepting the car back. We have contacted GM and our case number is [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Delaware, OH, USA

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