This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle was in motion going approx 35 mph uphill on residential road when it started vibrating and "service stabilitrak" light came on. Pulled over into gas station and shut car off. Sat for 2 minutes before turning back on. Service stabilitrak light remained on with some vibration. Merged onto highway and attempted to reach the speed limit of 65 mph. Cruze would not allow me to accelerate above 60 mph. Service breaks light came on and then got an alert stating that power steering had failed. Car basically shut itself down and I had trouble getting it to fully turn off. Steam/smoke then began coming out from under the hood and liquid from the car was all over the road. Towed to Chevy dealer where they discovered a hole in the engine block, otherwise known as a catastrophic failure. Car had 27K miles on it at the time. It was an extremely scary and dangerous ordeal.
The service stability track light came on all of a sudden and the car was shaking. My warranty team out at 63000 miles, and I was only at 93000. I had to have the injector replaced and they said I also have to replaced the valve spring cover. The mechanic said this is a known issue with Chevy Cruze and that GM knows of the issue, but refuses to issue a recall. In just my area, one dealership has sold 300 injectors and valve spring covers recently. I do not have several thousand dollars to fix a problem that GM is aware of. There is no reason I am having to fish or this much money and my car isn't even over 100,000 miles and is less than 2 years old. Something needs to be done with GM.
I have been experiencing loss of power steering upon vehicle startup, which has at times persisted into the beginning of my drive. A stabilitrak warning is displayed on the driver information center indicating an issue with the electric power steering. There is a definite physical loss of power steering that recovers within a minute. This message and loss of power steering seems to occur during cold and wet/rainy conditions where temperatures are estimated below 40 F. the whole electric power steering rack assembly was replaced under waranty in Q1 2018, but did not fix the root cause. At that time, the dealer was able to locate diagnostic codes, but in two subsequent visits for the same issue, the dealer has been able to solve this issue. It is ponderous that the dealer has insisted that a stabilitrak message warning of loss of power steering does not register in any of the computer systems. How can this be true?
The steering started moving up and in a locked position now the steering wheel and column will come only to your knees. I almost crashed the car when putting on the brakes because the steering wheel goes to the left. Not syre if the air bag will go off as needed.steering wheel when putting on the brake sends car moving to the left. The steering wheel is able to control it can be moved by just a little movement of your hand.
The car is only a couple months old and the stabilitrak system light came on asking me to service it im taking to the dealership tommorrow. But im scared to drive it cause itsswaying left to right cause of the stabilitrak I guess but this didnt strt happening until it rained the other day and every time I turn the car on the the lights dim and flicker and acts like it wants to cut off N when I drop my speed down to 40 it acts like it wants to cut off
A D V E R T I S E M E N T S
- Philadelphia, PA, USA