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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
62,535 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Express body / paint problems

body / paint problem

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2003 Chevrolet Express Owner Comments

problem #6

Jun 062013


  • miles


Hinges broke; doors are unsafe.

- Merrick, NY, USA

problem #5

Aug 032015


  • 133,000 miles
The passenger side swing doors are very hard to open and shut and the drivers side swing doors are in the initial stage of this. The passenger swing door that is first to open (right) does not want to open and doesn't want to shut. I have to force it. The second door (left) is getting worse as well. This is causing the interior light pin in the door jam to not push in all the way, therefore; the lights will not shut off.

- Omaha, NE, USA

problem #4

Nov 012013


  • 36,000 miles
I was traveling on the highway at the speed of 50 mph and the van suddenly began to violently shake and shudder from the front wheels and up and including the shake of the steering wheel. I slowed the vehicle down by braking to 35 mph and it slowly stopped shaking. This has become a regular issue with the vehicle and I have taken it from shop to shop and mechanics cannot figure out the problem. I fear for my family's safety as well as my own when driving alone in this vehicle. It has been a year since this has begun. Mechanic has changed the shocks for the van and it has began to violently shake and shudder more frequently. I need to know why this is happening. I own a Chevrolet Express 2500 (2003).

- Highland Park , NJ, USA

problem #3

Aug 102007

Express 8-cyl

  • 69,000 miles


During a family outing we were unable to close the right rear passenger door. Experienced difficulty closing door. After several attempts, I noticed the door was not aligned with the body of the car which prohibited the door latch to connect and close. The door would not close shut completely and has since knocked while driving and also creates a safety hazard for children & adults because it is primary exit for the rear exit to the sidewalk forcing passengers to exit from the rear left door passenger door onto the street to oncoming traffic that can lead to accident, bodily injury or fatality. No prior maintenance instructions or suggested upkeep was documented in the buyers manual which came with the vehicle that would indicate possible hinge corrosion or rusting. Possible pin defect detected by certified dealer on 10/7/2012, when taken in for safety recall on fuel filler pipe recall 12166 campaign id#12V388. Multiple complaint for hinge/pins have been documented in complaints on website for 2003 Chevy Express van. I believe this issue should be investigated to avoid accidental deaths due to inoperable access to sidewalk from the left rear passenger door.

- Detroit , MI, USA

problem #2

Nov 072011


  • 96,000 miles
I have a 2003 Chevrolet express van 2500 that the paint just started falling off in large flakes on the rear and side doors, and the front hood. I have tried touch up paint to try and stop the peeling, but it has not helped.when I wash the vehicle or it rains makes the problem worsen by filling up pockets behind the paint. This is a my company van which has decal lettering on it. The flaking is starting to get to the lettering. If it continues, I will loose approx. $800 to a $1000 in decal lettering plus the van looks terrible for a company van. The color of the van is white. I have noticed many GM cars around where I live that have this problem. I never really noticed until my van started to do it. Many of our city police cars where I live are white GM products and have paint peel on them.why is GM not correcting this issue" what can I do to get this problem corrected" I have other GM products I own. I am not sure if I will purchase another due to problems showing up years down the road that should not exist if their product is a quality product and GM stands behind their quality of what they produce. Now I am faced with the cost of a paint job and the cost of relettering the van. The smarter answer may be to buy another van of another make and stay away from GM if they cannot stand behind their product quality. I have read too many articles about paint peel on GM products since investigating this issue. Many suggest small claims courts because GM will do nothing about it. Need help if there is any suggestions.

- Harrison, TN, USA

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problem #1

May 212008


  • 41,208 miles
I purchased my 2003 Chevy Express 3500 in 2003. On the passenger side of the van there is a front passenger door and are two passenger doors on the side of the van. In five years time I have had trouble with the side passenger door hinge seizing up and now I can't open the left side door and it is improperly seated in the door opening, I now do not have a tight seal and the right side door cannot close properly. This poses a safety hazard because in an emergency the left side door cannot be opened.

- Lorain, OH, USA

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