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hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
89,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Chevrolet Express miscellaneous problems

miscellaneous problem

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2003 Chevrolet Express Owner Comments

problem #2

Nov 072011


  • 96,000 miles


I have a 2003 Chevrolet express van 2500 that the paint just started falling off in large flakes on the rear and side doors, and the front hood. I have tried touch up paint to try and stop the peeling, but it has not helped.when I wash the vehicle or it rains makes the problem worsen by filling up pockets behind the paint. This is a my company van which has decal lettering on it. The flaking is starting to get to the lettering. If it continues, I will loose approx. $800 to a $1000 in decal lettering plus the van looks terrible for a company van. The color of the van is white. I have noticed many GM cars around where I live that have this problem. I never really noticed until my van started to do it. Many of our city police cars where I live are white GM products and have paint peel on them.why is GM not correcting this issue" what can I do to get this problem corrected" I have other GM products I own. I am not sure if I will purchase another due to problems showing up years down the road that should not exist if their product is a quality product and GM stands behind their quality of what they produce. Now I am faced with the cost of a paint job and the cost of relettering the van. The smarter answer may be to buy another van of another make and stay away from GM if they cannot stand behind their product quality. I have read too many articles about paint peel on GM products since investigating this issue. Many suggest small claims courts because GM will do nothing about it. Need help if there is any suggestions.

- Harrison, TN, USA

problem #1

Sep 102009


  • 83,000 miles
Under normal use rear side door is hard to open or close and now broken. The door, even before it was broke was hard to latch if it would latch. This would make the front side door not close tight. Now with the hinge broken the door does not latch correctly. All express vans have this same problem and manufacture knows it. I tried using every penetrating oil and it would not keep the door hinge from seizing up. This is a company van and we have 2 of them with broken hinges (both are the top rear on the side door) and a 3rd that is very hard to open close. If this were a passenger type the door could be hit on the inside and opened by accident. We are in the process of locating a hinge to replace the one on the van I drive and was told by the local dealer to keep all receipts incase of a recall. I was told it would be around $1200 to fix 1 door. I do not have the VIN at this time, but during the day I am with the van 7am to 4pm.

- New Boston, NH, USA

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