Brakes squeaked and tight and not functioning right

- Newark, DE, USA

The ABS system failed when braking on a snowy, icy, slippery road locking all four wheels causing the vehicle to skid out of control. The brake light and ABS light and tcs icon were displayed. The brakes had to be released to regain steering control and judicious use of manual braking eventually brought the vehicle to a stop. The ABS pump motor was noted running continuously even with the engine off. Onstar diagnostics indicated a traction control system error. This braking failure occurred in conditions that the ABS is specifically designed to prevent loss of control!

- Tyrone, GA, USA

The contact owns a 2017 Chevrolet Silverado. The contact stated that while traveling at 70 mph, the brakes failed to operate. The contact was able to stop the vehicle with his emergency brake and pulled the vehicle off to the side of the road. The contact took the vehicle to bob stall Chevrolet (7601 alvarado rd, la mesa, ca 91942) to have the vehicle serviced under NHTSA campaign number: 19V645000 (service brakes, hydraulic);however, the dealer did not have the parts to service the vehicle. The vehicle remained in their possession for 6 weeks. The contact requested a loaner vehicle which was denied. The manufacturer had been notified of matter and have offered no assistance. The vehicle had not been repaired. The failure mileage was approximately 41,000.

- Poway, CA, USA

My 2017 Silverado is experiencing a very hard brake pedal at slow speeds. I took it into the dealership in October 2019 for the recall pertaining to this issue where they reprogram the braking unit. I had taken it in for that recall just as a preventative measure but now 4 months later I have a very hard brake pedal at slow speeds. I had not had a braking issue until now. When it acts up the pedal is so hard it makes it difficult to stop the truck. It seems to have a hard brake pedal when I'm going slow as in bumper to bumper traffic or parking the vehicle in a parking lot while applying the brakes off and on while doing so.

- Springville, AL, USA

Had recall performed to address hard breaking at slow speeds. Now the truck is harder to stop at slow speeds and GM will not fix the problem. They know it's the vacuum pump and booster and expect me to pay for it.

- Harrold, TX, USA

Recalled at dealership for brake software adjustment. After recall brake peddal periodiaclly in hot weather compresses co.pletly to floor and makes loud squeeking sound. Truck is hard to stop when this happens. Vehicle ws in slow moving approach to parking lot.

- St Louis, MO, USA

This complaint deals with the brake recall coming from GM. I did take the truck to have the brake system reprogrammed. I had no issues until after the reprogramming of the system. While in parking lot going less than 5 mph. I pulled into a parking spot placed the truck into reverse to straighten out and during the process of pulling back into the parking space straight. When I went to depress the pedal it was very stiff, it actually seemed as if the brake pedal was pushing back at my foot and the truck did not stop when it was expected to. Luckily, there was no car in the space in front of me allowing for the truck to come to a stop with no accidents or incidents. This at occurred approximately 73,500 miles. I did notify the dealership about this and they are replacing the vacuum brake pump free of charge. However, if circumstances were different this issue may have resulted in an accident.

- Louisville, KY, USA

I picked my truck up from the local dealer after having recall N192268490 repaired. The hard pedal issue is now worse than before. The first time you push the brake pedal it feels ok but the second time it has little to no power assist and don't try for a third. By the third try the pedal is rock solid and you end up backing into your tractor under the shelter. So it's back to the dealer in the morning

- New Hill, NC, USA

Safety recall calibration to vapor brake system done. After recall completed brakes when pumped more than 1 time the brake pedal recedes to lowest level before stopping and other instances brake pedal only compresses down slightly with increased effort to stop. A load squeaking noise is associated with brake pedal going down far to floorboard. Before recalibration of vapor system per recall notice this was not as frequent a problem. Chevrolet dealership is not acknowledging or reproducing this absent problem. They refuse to assist further as per cevrolet customer support they will not repair unless they drive and find problem. They diagnosed it as no problem the vehicle is in motion coming to a hopeful stop when problem occurs

- St Louis, MO, USA

The contact owns a 2017 Chevrolet Silverado. The contact received a recall letter for NHTSA campaign number: 19V645000 (service brakes, hydraulic). While driving 45 mph, the brake pedal was depressed, but the vehicle failed to brake immediately. As a result, the contact rear ended another vehicle. The air bags did not deploy. A police report was filed. There were no injuries on the scene; however, the contact mentioned that the other driver complained of back pains afterwards. The vehicle was not taken to a dealer for diagnostic testing or repairs. The vehicle was taken to an independent mechanic for the body repairs. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.

- Boise, ID, USA

I was at a red light holding the brake pedal, suddenly it became really hard to press and the braking was limited. Tried pumping the brake pedal a few times but problem persisted. Light turned green finally and cautiously I gave it a little gas and stepped on brake pedal to see if I was going to have to resort to a plan B. seemed to work once I got moving but definitely not normal

- La Habra, CA, USA

2017 Chevrolet Silverado. Consumer writes in regards to dic service brake assist safety recall. The consumer stated the vehicle was involved in accident due to a break failure. The break pedal became difficult to depress.

- Natural Bridge, NY, USA

The contact owns a 2017 Chevrolet Silverado 1500. The contact received a recall letter for NHTSA campaign number: 19V645000 (service brakes, hydraulic). While driving 5 mph, the brake pedal was depressed to the floorboard and the vehicle did not brake automatically. The contact mentioned that the vehicle rolled to a complete stop. The vehicle was taken to selman Chevrolet (1800 E chapman ave, orange, ca 92867) where the contact was informed that the vehicle could not be repaired per the recall due to the remedy burning multiple modules. The dealer stated that they had to wait for a different remedy. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 26,000.

- Ceal Beach, CA, USA

Claim being reported on behalf of njm insurance company for our insured, frank zaborney. Mr. Zaborney was involved in an accident and stated that due to the recall for the brakes, that is what caused the accident.

- West Trenton, NJ, USA

When braking and vehicle is slowing to a stop engine speeds up just before stopping and vehicle surges forward necessitating increased pressure on brake pedal. Happens every time vehicle is coming to a stop. Extremely disconcerting proceeding down a steep hill.

- Boonton, NJ, USA

Brake peddle pushed back at me when trying to stop. Truck failed to slow down resulting in an accident. * (recall related incident)

- Phoenix, AZ, USA

Vehicle was in for a recall 1 week prior to recalibrate a possible error in the vacuum assist pump to brake system. This week, stopped at a stop sign on a highway, posted speed 45 and the brake disengaged and vehicle lurched forward. Called dealer, service tech says known issue, GM has issued an extended warranty to this model to repair/replace the part known to be faulty. Tech said GM should have mailed a letter saying that if, and only if the brakes failed or became hard to press, bring vehicle in. If there had been a pedestrian or vehicle close, I would have hit them. Bringing vehicle in after the fact would be too late. My vehicle qualified for the free repair so it is being repaired now.

- Stanchfield, MN, USA

2017 chev. Silverado 1500 ltz.. 21,240K miles.. I pulled into my church parking lot. And at low speed, I pulled forward stopped and started backing in to the space, I then pulled forward to straighten out and when I went to stop this time the pedal was hard. I was barley rolling and had both feet pushing on the pedal and stopped just in time to not hit a parked car. Then I backed into the space and again a hard pedal with virtually no brakes. Manufacturer recall number N192268490 NHTSA recall number 19V645

- Youngsville, LA, USA

The contact owns a 2017 Chevrolet Silverado 1500. While driving at an unknown speed, the contact heard a squeaking noise. The vehicle was taken to john L sullivan Chevrolet (916-782-1243, located at 350 automall dr, roseville, ca 95661) where the rotors were turned and the front brakes were replaced. The contact stated that the failures were occurring too soon based on the year of the vehicle. The manufacturer was not made aware of the failures. The vehicle was repaired. The failure mileage was approximately 21,000.

- Sacramento, CA, USA

The contact owns a 2017 Chevrolet Silverado 1500. While driving 35 mph, the contact depressed the brake pedal, but the vehicle failed to stop. As a result, the contact rear ended another vehicle. There were no warning indicators illuminated. The air bags did not deploy. The contact sustained back injuries that did not require medical attention. A police report was filed. The vehicle was towed to a crash collision lot and the front bumper needed to be replaced. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was informed of the failure. The contact received notification of NHTSA campaign number: 19V645000 (service brakes, hydraulic). The failure mileage was 26,000.

- Townsend, DE, USA