This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving approximately 50-55 MPH, the vehicle lost motive power and started sputtering. The contact stated that the messages -??Service ESP-?? and -??Service Parking Brake-?? were displayed, and the check engine warning light was illuminated. The vehicle was driven to the residence, turned off, and the contact waited for 30 minutes to restart the vehicle. The vehicle was then driven to a certified mechanic, who diagnosed that the lifters had collapsed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,000. The VIN was not available.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the engine was sputtering with the parking brake warning light illuminated on the instrument panel. The vehicle was taken to a dealer and there was white smoke coming from the vehicle. There was no warning light illuminated. The contact paid for a diagnostic test and was informed that the engine had failed and needed to be replaced. Upon investigation, the contact discovered NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); for the contact had linked to the failure. The vehicle was repaired by the dealer. The manufacturer was notified of the failure but offered no assistance. The failure mileage was approximately 63,000.
The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving at 70 MPH, the vehicle began to lose power upon depression of the accelerator pedal with the "Service Parking Brake", and "Service ESC" messages displayed, and check engine warning light was illuminated. Despite the failure, the contact was able to drive the vehicle to the residence. The contact drove the vehicle to the dealer where a diagnostic test was performed. The diagnostic test showed that the engine lifter had collapsed and damaged the cam shaft. The contact was provided an estimate for the repair. The manufacturer was then notified of the failure and the manufacturer agreed to cover 10% of the cost for repair. The vehicle remained in the possession of the dealer unrepaired. The failure mileage was approximately 105,000.
- Osage City, KS, USA
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- St Clair, MI, USA