This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2025 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, the instrument cluster displayed a black screen and seized. The contact stated that occasionally the instrument cluster failed to activate. The vehicle was taken to the dealer, where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were not available to repair the instrument cluster. The contact referenced an undisclosed recall; however, the VIN was not under recall. The contact stated that the failure started immediately after the vehicle was purchased. The contact had been waiting for delivery of the parts for two months. The manufacturer was made aware of the failure, and a case was filed. The contact stated that the manufacturer had been contacted more than twenty times. The failure mileage was approximately 2.
- Ogdensburg, NY, USA
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- Ogdensburg, NY, USA