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really awful
Crashes / Fires:
1 / 3
Injuries / Deaths:
0 / 0
Average Mileage:
40,671 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Silverado 2500 electrical problems

electrical problem

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2011 Chevrolet Silverado 2500 Owner Comments

problem #8

Sep 112015

Silverado 2500

  • 80,000 miles


The contact owned a 2011 Chevrolet Silverado. The contact stated that while driving at approximately 35 mph, all of the warning lights on the instrument panel illuminated, the gauges failed, and the vehicle stalled. The vehicle failed to restart. The contact noticed smoke coming from the engine compartment and the vehicle caught fire. The fire was extinguished by the fire department. A police report was not filed. The vehicle was destroyed. The manufacturer was notified of the failure. The approximate failure mileage was 80,000. Updated 12/03/15

- Ocala, FL, USA

problem #7

Aug 012015

Silverado 2500

  • 60,000 miles
The contact owns a 2011 Chevrolet Silverado. While attempting to start the vehicle, the vehicle failed to start and the key remained in the start position. The failure recurred on numerous occasions. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact was aware of NHTSA campaign number: 14V827000 (electrical system); however, the VIN was not included. The failure mileage was 60,000.

- Jacksonville, AR, USA

problem #6

Feb 262015

Silverado 2500

  • miles
First of three vehicle collisions this year involving Chevrolet Silverado that have caught fire after involved in frontal impacts. Vehicle traveling westbound on sr 58 in lane county, Oregon. Involved in secondary collision with a Toyota pickup truck that had been struck by a loose truck tractor wheel. The impact by the wheel caused the Toyota to encroach into the path of the Chevrolet. The occupants of Chevrolet were able to extricate themselves. The vehicle subsequently caught fire and suffered extensive fire damage.

- Springfield, OR, USA

problem #5

Jul 032014

Silverado 2500 4WD 8-cyl

  • 138,000 miles


Once the vehicle is in park it is sitting up and after putting the vehicle in reverse and starting to drive the vehicle lowers to the ground. The vehicle pulls when driving and causes an additional pull on the engine and fuel system.

- Natchez, MS, USA

problem #4

Jun 012012

Silverado 2500 8-cyl

  • 2,500 miles
While driving in traffic the Silverado's, engine, power steer and power brakes shutdown completely. After the vehicle stopped. The automatic transmission was placed in park and the truck restarted normally. I took the truck to the dealer and they found no problem or code. The same event happened again about 3 months later while I was on an interstate driving about 70 mph. The I was able to bring the vehicle to a stop in the side of the road I then placed the transmission in park and the vehicle started normally. I believe there is an issue with the ignition switch.

- Shepherdsville, KY, USA

problem #3

Oct 242013

Silverado 2500 8-cyl

  • 43,000 miles
Upon the start up, the instrument cluster will begin to shut gauges down, turn on all warning light, tach and speedometer go to 0. then the tach/speedo will come back with all gauges off and all warning lights on. Then the gauges come on and the warning light will turn off. This can continue up to 15-20 minutes while under way. It actually appears the truck has is not running while you are actually traveling at any speed. I have had the issue happen while sitting in the parking lot and moving over 60 mph. It is temperature related when it is cold out (40 degrees), the sequence happens every 20-30 seconds with the cluster not totally working for more than 15 seconds. This continues for over 5-10 minutes! this issue is spot on to an issue/recall of '03-08 GM trucks.

- Raleigh, NC, USA

problem #2

Feb 052012

Silverado 2500

  • miles
2011 Chevrolet Silverado 2500hd. Consumer states severe electrical fire damage to the dash, windshield and all wiring components to the cab. The consumer stated when he went to take pictures for his insurance company, he noticed the truck started to spark under the dash. He closed the door and walked away. As he was walking away, he turned around and noticed smoke rolling out of the windows. The consumer called the fire department and they were able to put the fire out. The consumer was not given any paperwork.

- Orting, WA, USA

problem #1

May 102011

Silverado 2500

  • 1,870 miles
New vehicle front end suspension began to randomly violently shake at different speeds (once @ 55 mph & once @ 70 mph). The shaking was so bad that the driver could barley hold the wheel straight to avoid losing control & crashing. While this was happening the vehicle 4 wd light was blinking despite the fact that the vehicle was in 2 wd. Once driver was able to pull over he inspected the outside of the vehicle to find no mechanical issues (no flat tires, things in the wheels, etc...). driver then began driving again & the vehicle was fine as if nothing happened. Driver called onstar & they stated there were no fault codes in the system. Several days later the same thing happened while driving at 70 mph. This time the driver nearly got into a roll over accident. He was able to get the vehicle to the side of the road. Upon inspection there were again no mechanical issues. Owner drove to dealer & was told to bring back the next day. Owner inquired if vehicle was safe to drive & was told "I hope so" by the service technician. GM customer care was called & stated they were not aware of any issues with the 2011 hd vehicles. Owner took vehicle to dealer next morning & several hours later was called & told it was mud in wheels (not possible since the first time it happened there was no mud). Owners son then looked on internet to see many people having the same issue in this model year vehicle. The son then found that a tsb was issued by GM to all dealers for a sticky break pedal that when stuck (even though it appears visually to not be stuck) will at random times cause the ABS to activate violently. Tsb# pit5037B. Dealer was then told by owner about the tsb & dealer was not aware of tsb. Repair was performed & the vehicle has not shook since. Owner was suppose to be pulling a 30 ft 5th wheel with a 15 ft trailer attached to it (45 ft. Total). If they had been they likely would have been in major accident with possible loss of life due to the sway it causes when it occurs.

- Filion, MI, USA

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