This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chevrolet Silverado 2500. The contact stated that while his wife was driving at an undisclosed speed, she made a mid-left turn and heard a low sound coming from the engine. The contact then stated that as his wife depressed the accelerator pedal, the engine revved but the vehicle failed to respond. The service stabilitrak, ABS, and check engine warning lights illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the transmission control module needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the parts to do the repair were on back order. The manufacture was notified of the failure and the contact was provided a case number but no further assistance was provided. The failure mileage was approximately 61,000.
- Gretna, NE, USA
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- Gretna, NE, USA