This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The drivers side trailing arm failed on my 2006 Chevrolet Uplander. As a result of this failure, my van was unable to be driven and required a tow to the shop. This vehicle had been involved in a rear end collision November 2010. The driver's side rear bumper and wheel area took the impact, and part of the motorcycle went under my van. We in live in phoenix, Arizona where the climate is fairly dry, no salt on the roads, and no freeze/thaw. I do believe if we lived in a area that experienced more moist, freeze/thaw or exposed to salt this part would have failure sooner than 5 months after the accident. According to the insurance company, they do not feel the accident had anything to do with the part failing since I had my van back in my possession for approximately 5 months. They feel it is a failure of the part or defective part. The rear axle is being replaced as a result of this failure. Our van is not a handicapped conversion van. Upon visual inspection, there is no other indication of possible damage to the trailing arm that could have been cause be my running over something or hitting something as there is no undercarriage damage present or as the body shop owner said no other dents or dings that indicate damage to the vehicle since the accident.
The contact owns a 2006 Chevrolet Uplander. The ABS light illuminated and the contact took the vehicle to the dealer. She stated that the dealer did not inspect the vehicle, but only attempted to sell her another one. She took her vehicle to another mechanic and was informed that the front struts and rear shocks needed to be replaced, the rear tires were wearing and cupping badly, 25% remained on the front brake pads, 30% remained on the rear brake pads, and the rotors could not turn. The vehicle was previously taken to the dealer prior to the failures because the rear tires were making noise. The contact believes that the dealer knew something was wrong with her vehicle and waited for the warranty to expire. The current and failure mileages were 50,632.
- Mocksville, NC, USA
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- Phoenix, AZ, USA