This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We were driving and suddenly ABS brake and alert light came on and we got msg on dash board that say service transmission, shut off engine to engage park, we pulled out of traffic and stopped on the side of road and pushed the turn off button but the engine do not cut off and the gear will not dis engage from drive and nor shutt off, we were scared we dont know what to do as we cannot shut off the car and if we jump out of car the car is still running and in drive driving so we keep on pushing the power off and finally it turned off and we want to let you know that you look into it as it is very scary and fear full.we made a movie and posted on youtube as we cant sent it to you, the link is https://youtu.be/ltl81sladeo. The exact miles on vehicle is approx 30400 as vehicle is at home.
The contact owns a 2013 Chrysler 300. The contact stated that the vehicle jerked, the engine failed, and the engine warning light illuminated. The vehicle was taken to the dealer where the engine routing sensor produced a failure code. The engine routing sensor was replaced; however, the failure was not corrected. The engine light remained illuminated. The contact also stated that the vehicle exhibited gear shifting failure. The manufacturer was not notified. The approximate failure mileage was 24,000....updated 11/01/16
The contact owns a 2013 Chrysler 300. The contact stated that while driving at 35 mph, the engine stalled. The failure recurred multiple times and all the warning lights illuminated. The vehicle was not able to restart but the vehicle was not towed. The manufacturer was not notified of the failure. The failure mileage was 45,000.
The contact owns a 2013 Chrysler 300. While driving 45 mph, the warning lights illuminated and kept blinking. The vehicle completely shut down in the middle of the highway. The vehicle would not shift into neutral and was towed to the contact's residence. The contact notified the manufacturer. The vehicle was not diagnosed or repaired. The approximate failure mileage was 116,000.
I can hear a very loud knocking noise in the dash behind my instrument panel. It starts each time that I turn on the heater, the ac and defroster. This loud knocking sounds continues even when my car is turned off. Also there's flaking noises in my engine/transmission- my car is under 35K miles.
- Oakland, CA, USA
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I received a safety recall notice in the mail in Jan 2015 concerning the alternator. I have contacted the dealership 8 times over the course of the last year and they keep telling me I am on the list and they will get to me. We are now going on 14 months and no action. The dealership I have been calling is : nyle maxwell supercenter address: 13401 ranch rd 620 N, austin, tx 78717 I have talked with troy at extension 8011 on this matter. I have kept a call log on all 8 of my inquiries over the course of said 14 months and the last call was on 11-21-15. Still no movement in getting this 'what seems to be serious' issue. Is this normal ' cheers~ [xxx] 'information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
The contact owns a 2013 Chrysler 300. While driving at various speeds, the check engine light illuminated and the engine hesitated. When the vehicle was brought to a complete stop, it jerked independently. The vehicle was taken to the dealer where it was diagnosed that the number five injector failed and needed to be replaced. The vehicle was repaired; however, the failure recurred a month later. The vehicle was not repaired. The contact stated that the failure recurred four times; however, before the contact gets to the dealer, the check engine light would go off. The manufacturer was not made aware of the failure. The failure mileage was 50,000.
The contact owns a 2013 Chrysler 300. The contact stated while reversing at approximately 2 mph, the engine stalled without warning. The failure recurred twice. In addition, the vehicle unintended increased acceleration on numerous occasions. The vehicle was included under NHTSA campaign number: 14V634000 (electrical system) however, the part needed to perform the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 30,000.
The contact owns a 2013 Chrysler 300. When the contact pressed the start engine button, the vehicle failed to start and the entire instrument panel illuminated. The vehicle was taken to a dealer and the failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 15,355.
The contact owns a 2013 Chrysler 300. The contact stated that while driving at various speeds, there was an abnormal noise coming from the front of the vehicle. The vehicle was not diagnosed or repaired. The contact referenced NHTSA campaign number: 14V634000 (electrical system) but did not confirm if the vehicle was included in the recall. The manufacturer was not notified of the failure. The failure mileage was 45,000.
Attempt was made to accelerate from 60mph, to pass another vehicle. The accelerator was depressed and the engine immediately slowed, resulting in the vehicle's speed being reduced to a crawl causing potential harm from approaching vehicular traffic. Vehicle was not able to resume speed for several seconds even while the accelerator was being depressed. There were several close encounters with approaching traffic until the vehicle was able to resume speed. This occurred following a visit to the dealership to describe prior incidents. The dealer "updated" the computer but were not able to give a reason for the occurrence or verify if the condition was corrected.... obviously it was not. Where does one go from here other than to report it on this site?
Attempt was made to accelerate from 65 mph, to pass another vehicle. The accelerator was depressed and the engine immediately slowed, resulting in the vehicle's speed being reduced and causing potential harm from approaching vehicular traffic. There was no way to resume speed until several seconds passed and a slow acceleration was then possible.
The contact owns a 2013 Chrysler 300. While driving 70 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. The failure occurred on several occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 16,000. Updated 10/09/14
The contact owns a 2013 Chrysler 300C. The contact stated that a loud ticking noise was heard from the left side of the engine compartment when initially starting the engine. The ticking noise waws more prominent when starting the vehicle in colder temperatures and could also be heard when accelerating and idling. The vehicle was taken to the dealer for diagnosis. The technician was unable to diagnose the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 200. ## VIN passed ## Chrysler 300C 2013 ##
06/25/2013 vehicle stalled at 60 mph, complete engine failure forcing me off road. 3485 miles on new vehicle towed to dealer, stated repaired gear ratio, test drove 25 mi and corrected problem. 07/18/2013 4000 miles on new vehicle driving home from dinner with 2 and 4yr old children in backseats, 60 mph car stalls, complete engine failure once again. Almost rear ended by passing driver while attempting to shoulder vehicle.
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- Jackson, MS, USA