This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
LCD Display becomes delaminated, display settings won't stay set, jumps around, beeps non stop losing all saved settings; radio/SiriusXM stations change randomly, climate control changes randomly(AC/heat and seat), Navigation/ hands free communication lost, accesses my contacts and makes calls randomly, back up screen lost, all at the same time, very distracting being a safety hazard. Dysfunctional LCD remains, continues daily, is available for inspection and has been reproduced at the service center. Unfortunately the repair is very costly, therefore I must live with the distracted driving daily. I've reached out to Uconnect and Chrysler Customer Care for support and no response.
I started having problems with acceleration, I would go to pull out and the car would choke. When I put my car in reverse I would get an error message telling me to put my car in park and then desired gear. When I did that it would not go into reverse, I would have to shut my car off and then restart it. At time the check engine light would come on and then go off. I attempted to have it checked multiple times but when I got to the dealership it would be off again. I finally was able to get it to the dealer while it was on and was told I needed a new transmission and I would need to bring it in for a full diagnosis. I got it to a transmission shop shop and had the transmission replaced. When he ordered the transmission and installed it the transmission module was bad. I really feel due to the fact that a brand new transmission had a defective transmission module that the issue is that the model transmission in that car is defective.
The contact owns a 2018 Chrysler 300. The contact stated that while shifting from park to reverse, the vehicle jerked and surged without warning. The failure also occurred while driving at highway speeds. The vehicle was taken to the local dealer however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,000.
I have found that going at lower speeds, like accelerating from stop, or driving thru a parking lot, the transmission jolts the entire car. Like it is slipping in and out of gear. It also seems to shift really hard in to second gear, not all the time but is just getting worse. The vehicle only has 26000 miles on it and has been serviced at the correct intervals. Also electrical issues with passenger side window motor, it does not want to roll up. This has happened 4 or 5 times in the last 2 weeks. Usb hook up for our phone does not recognize the device, after changing to a different port, still the same result.
I've owned a 2016 Chrysler 300 and now a 2018, and the transmissions both had issues, both cars have been taken to dealer 5 times @ lucas-smith near festus mo. Either they don't have the smarts or I need help going and fixing this car, ,this the reason I traded for the 2018, just have a factory rep contact me.,, thanks
The 845re transmission is causing problems of grinding noises and a howling, and feel of grinding on the gas pedal at 40 mph no power and the car stutters in the morning at first start in drive while moving, I've had it at lucas smith in festus mo 3 times and can't find what's going wrong, this has happen in my 2016 Chrysler 300 and no solutions were found, ,,in my research of this problem no one else has this problem but me that's strange!! I own the only 2 Chrysler 300 with transmissions noises and grinding, , please contact me soon @ [xxx] because the car is back in shop today Oct 28 2019. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
Check engine light comes on, vehicle has no power, can't accelerate. Shows codes P0340 P0365 U1428. This is the second time this has happened with this vehicle! I was on the freeway and the accelerator pedal is totally unresponsive. Holding it to the floor kept the speed steady until I was able to pull off the side of the road.
Electronic stability control warning light came on. The vehicle would not accelerate even with the gas pedal pushed to the floor. This is very dangerous!!!! I was going 35 in the rain on the freeway when this occurred. Traffic started to speed up and I could could not accelerate to keep up with traffic. It took over a mile to get up to speed. If something should fail, it should not make the car unsafe to operate.
The contact owns a 2018 Chrysler 300. While attempting to reverse out of a parking space, the contact heard a loud sound that ended in a boom. Afterwards, the vehicle idled and would not engage in drive. After many attempts, the vehicle shifted into drive and was driven to the contact's residence. The following day, the vehicle was taken to ourisman Chrysler (2406 crain hwy, bowie, md 20716) where a nail was found in the rear passenger tire. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 21,000. The consumer stated the vehicle was placed in drive but, instead the vehicle began reversing.
The contact owns a 2018 Chrysler 300. While driving various speeds, the vehicle hesitated to accelerate and then lunged forward. The failure occurred intermittently and the automatic brake warning indicator illuminated. Southfield Chrysler Dodge Jeep Ram (28100 telegraph rd, southfield, mi 48034, (248) 331-9937) diagnosed and repaired the vehicle. The contact stated that the repair specifics were unknown. The manufacturer was made aware of the failure. The failure mileage was 95,000.
The contact owns a 2018 Chrysler 300. When the contact placed the vehicle in drive gear, it rolled backwards while the brake pedal was depressed. The vehicle was taken to mac haik Dodge Chrysler Jeep Ram (3207 S general bruce dr, temple, tx 76504, 254-773-4556) where it was diagnosed, but the cause of the failure was not determined. The dealer stated that the vehicle was new; therefore, the transmission could not be the source of the failure. The manufacturer was notified and advised that the transmission be repaired. The vehicle was not repaired. The failure mileage was approximately 5,400.
A D V E R T I S E M E N T S
- Wash C.H., OH, USA