This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Have several 'bugs' with stereo/nav/uconnect. Radio presets disappear. Nav volume decreases on its own. Bluetooth use interrupts nav...my local dealer and 'uconnect case manager' told me months ago that I need a new system yet it hasn't been approved/ordered. Very disappointed with Chrysler customer service.
Adaptive cruise control frequently fails to work as designed. Vehicle will frequently fail to detect vehicles (in all conditions, and all different types of vehicles) in front of it and not only fail to slow or stop, but instead accelerates. This has required manual braking multiple times to try and stop in time. Additionally the adaptive cruise fails to recognize cars in its lane and will randomly panic brake when there is no vehicle in the lane, it appears picking up a vehicle in the next lane over. This occurs on straight roads as well as curved, with flat as well as varied elevation. Lastly, vehicle threw 3 codes for transmission sensors as well as egr (U0402, U0402pd, and P1dd2) while casually driving. This caused the check engine light to come on as well as vehicle to go into limp mode. This caused a dangerous incident while trying to pass a vehicle. Vehicle is in shop for issue on 4/26.
I have had the car to the dealer twice for this same issue and it's back again. They said it was something that was not done correctly when they can was made. Say it a problem with the wiring harness, the repaired it last time and I fee it should have been replaced and not just make an attempt to repair. I purchased the can brand new and expected them to stay by their product and replace any problem parts that are found. Now I have to take off time from work again to have this issue addressed. The car can be parked and the day time running light with come on and go off at will. The front parking sensor will stop working out of the blue because I get an error message on the dash. Then it will just start working again. Same with the front right fog-light does the same thing come on and goes out at will...
- Matteson, IL, USA
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- Robstown, TX, USA