definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chrysler 300M accessories - exterior problems

accessories - exterior problem

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2004 Chrysler 300M Owner Comments

problem #1

Mar 062014

300M 6-cyl

  • 36,000 miles


While driving slowly in a parking lot, looking for a space, the passenger side airbag deployed with a loud explosion that also shattered the windshield. There was no contact with anything. I had the car towed to the naples dealership and after testing concluded that there was a faulty sensor and suggested I call customer service. Chrysler customer service established a case number [xxx], sent it to special investigations unit and sent a person to inspect the car. About 2 weeks later I was informed that since the car was out of warranty Chrysler had no liability. We are having the seat belt and sensor replaced [about $2,000], the windshield replaced about $800 with some insurance recovery] and renting a car during the 7-10 days from now while parts are ordered and repairs made. Certainly I believe Chrysler should cover these costs. But in addition I think Chrysler owners should be made aware of the risk of these defective sensors. In our case there was no passenger and the car was moving slowly. However, if the airbag deployed in this manner while on a highway, there could be significant risk to passenger and driver.

- Naples, FL, USA

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