This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at 55 mph plastic molding under the windshield wipers came off. This molding struck the windshield, went over the vehicle and struk a vehicle behind the consumer's vehicle. The consumer indicated that there was no warning that this was going to happen.
On July 3,2003 I took my car in for service and told them it was leaking. The car leaks at all doors and in the trunk. Also the trim around the headlights is coming out. I was told that there would be a charge of $134.49 for the headlight trim repair and $201.17 for the new door gaskets. The trunk I was not given an estimate on because they said the water doctor would need to repair that. I told them that I felt that the car was defective and I should not have to pay for any repairs. I was called back a week later and was told that the manufacturer would pay 1/3 of the cost of the repair, the service dept. Would pay 1/3 of the cost and I would be required to pay the remaining 1/3. I am not happy with this arrangment as I know this a defect in the car.
Chassis integrity. The chassis mounts deteriotion in less than four years resulted in the struts malfunctioning, the transmission coolant lines leaking to the extent that the transmission could not be powered while driving on an interstate highway.
A long piece of plastic is located between the windshield and the hood. When wind gets under the plastic at high speeds it can fly off and cause an accident. Consumer feels this piece of plastic should be mounted tighter.
A molding piece located on the hood by the windshield flew off in traffic. This occurred while driving at 55 mph. The molding was 5 feet long and 4 1/2 feet wide. The reason for the part coming unattached was undetermined.
- Palm Harbor, FL, USA
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Both front door seals have shrunk leaving a 1" gap. Water enters around top of door. Also, the dust seals around both headlamps have shrunk, cannot get them back on.
Seat belts unhook in my 2001 Concorde lxi. I want them recalled and replaced this is a serious situation. Also I have the rubber around each of my doors come loose and this is another issue with the design of the Concorde and Chrysler will not pay to replace them. This is a design problem. The windows whistle because the rubber seal is away from the door. I want Chrysler to replace them.
A D V E R T I S E M E N T S
- Purling, NY, USA