This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I bought my car brand new from the Dodge/Chrysler dealership. I was driving when I heard a ticking coming from the engine, I used my cellphone to call my mechanic who stated that it was probably my timing chain but that if it's just ticking it's not imminent danger of breaking. I arrived to work and upon leaving work, I went to start the car and it would not start. It made a grinding sound, I saw smoke come from under the hood. I called a tow truck company and had the car towed to my mechanic. My mechanic stated that the engine was blown and would cost $6000 to replace it. I had the car towed home ( 2 towing fees at this point at $90 each). I called a mechanic that specializes in intrepid/Concorde repairs and he advised that I should tow the car to him as it might not be completely blown. Another towing fee ($90) and another mechanics opinion, yes the engine was completely blown and this mechanic stated the reason for failure was oil sludge. I asked what I could have done to prevent that from happening and he stated that there was nothing I could do, it's a known defect in that particular engine and that if I were to have it repaired, it was his advice to not put a 2.7L engine back in, but rather a 3.2 or 3.5L engine in as they did not have the defect of the 2.7L. I now have a paper weight in my driveway as I do not have the funds to repair the vehicle. I had to buy another car and now have a car payment to a car that I don't even really like much. I would like to know why I was sold a vehicle with a known engine defect and why Chrysler won't do anything about it.
Engine quit on well maintained 2000 Chrysler Concorde (2.7 liter engine) w/ 80K miles and would not restart. Timing chain/belt broken. Requires entire engine swap to fix, according to repair shop.
The contact owns a 2000 Chrysler Concorde. The contact stated that while driving 39 mph the vehicle stalled without any prior warnings.as a consequence her risk for vehicle crash was increased. The vehicle was towed to a local repair facility and a mechanic concluded that engine failure resulted from uncontrollable sludge build-up. As of current date the engine has not been replaced. The failure mileage was 47000. The current mileage was unknown.
Hi my 200 Chrysler concord, stalled in the middle of highway, mechanic said overheating /sludge in engine caused it to fail, almost got hit on us route !&9.almost cost me my life in rush hour traffic in the middle lane. My mechanic said this car is the worst engine he, S seen in his 25 years of working on cars. I today contacted Chrysler they wont do nothing for my car said out of warranty. I've done some research on net and found class action suits being filed all over against Chrysler for this 2.7 engine failure.
My 2000 Chrysler Concorde has a defect with the 2.7 DOHC V6 engine due to oil sludge. My motor just failed due to oil sludge due to the defect. Oil changes every 2500-3000 miles.
- Fort Benning , GA, USA
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I have a 2000 concord, kept in mint condition, oil changed every 3 to 3.5K just turned 80K. While picking my fiancee from the hospital on the X wat, I heard a click kind of sound from the engine, I exited the ramp and pulled over, the engine W3as making a squeaking sound, all equipment on this car is of oem. We had it towed home. It appeared that the oil sending unit was squirting oil, I was told that I needed an engine replacement. Contacted Chrysler Corp.via email, was told that it was out of warrently. The car is sitting, I can barely keep up my house payments, yet an engine. Have to worry about borrowing cars from friends to get to work. I have taken extra care of this car so it would last me. All I ask is for a little help. I am in despair.
The contact owns a 2000 Chrysler Concorde. While driving approximately 35 mph uphill, the engine lost power. There were no warning lights illuminated prior to the failure. The contact pulled off to the side of the road and the vehicle was towed to his residence. The vehicle was diagnosed and repaired by a local mechanic at the contact's expense. The camshaft was replaced on the vehicle. The dealer has not been notified. The failure and current mileages were 57,000.
The contact owns a 2000 Chrysler Concorde. The vehicle stalled while driving 50 mph. The vehicle was towed to a repair shop and the contact was informed that the engine needed to be replaced due to sludge build up. She stated that there should not have been sludge build up because regularly scheduled maintenance was performed on the vehicle. The contact has been unable to replace the engine; therefore, the vehicle remains parked at her home. The current and failure mileages were 70,000.
The contact owns a 2000 Chrysler Concorde. The contact stated that the engine stalled without warning. The failure occurred intermittently. Everything in the vehicle continued to run except the engine. After the failure occurred, the contact had to wait two minutes before the vehicle restarted. The vehicle was taken to the dealer and they stated that the check engine light must illuminate before any repairs could be made. The current mileage was 119,867 and failure mileage was 13,000. Updated 07/07/08.
The contact owns a 2000 Chrysler Concorde. The contact stated that the vehicle would shake, stall, and completely shut down. The vehicle would restart sometimes, and other times, it would not. The contact took the vehicle to an auto repair shop and they determined the cause of failure to be the motor. The purchase date, speed, and powertrain were unknown. The current mileage was 90,000 and failure mileage was 89,000.
The contact owns a 2000 Chrysler Concorde. The contact's husband heard strange noises while driving 35 mph. The vehicle was driven to a garage and the mechanic stated that the engine needed to be replaced. He referred to it as catastrophic engine failure. The manufacturer has not been notified. The purchase date was unknown. The current mileage was 52,850 and failure mileage was approximately 52,845.
I bought a 2000 Chrysler concord with the 2.7L engine. The engine died on me two years after I got it, 68,000 miles on the odometer. It left me with a very large car note. I also had to go get a new car because the amount that it would cost to replace the engine was just as high as a new car. I just now paid it off and the car has been sitting at my house this whole time. It is a shame.
There were no events leading to the failure everything was fine until I heard the engine knocking and then I took it straight to a dealer to have them look at it where it was then discovered the engine had been blown due to a bearing breaking. The garage said that it wasn't worth rebuilding the engine and would be better off buying a new engine which I couldn't afford due to me being a college student.
The contact owns a 2000 Chrysler Concorde. While driving 35 mph, the instrument panel warning lights illuminated and the vehicle shut off. Approximately one hour later, the contact was able to restart the vehicle and drove to the mechanic shop. The mechanic stated that the crank shaft in the engine failed. As of September 6, 2007, the mechanic had not repaired the vehicle. The failure and current mileages were 112,000.
The contact owns a 2000 Chrysler Concorde. On April 22, 2007 while driving approximately 15 mph the contact attempted to turn right and the vehicle shut off. The vehicle could not be restarted, and was towed to the dealer. The dealer stated that the timing chain had detached, the water pump had seized, and some of the valves were bent. The dealer quoted a repair cost of $3,000. The current and failure mileages were 50,000. The consumer stated the engine failed on April 22, 2007, the consumer stated filed a complaint with Chrysler. Chrysler agreed to pay for all the parts but the consumer would have to come up with $868.56. The consumer feels that Chrysler should pay for all repairs and work. The consumer stated that the vehicle is still in the dealers possession and the vehicle was not fixed. The consumer provided the invoice for repair. Updated 07/06/07
I was driving at 40 mph on a busy highway and my engine shut off. I was able to go to the shoulder of the road and avoid any traffic problems. Had my vehicle towed to the repair shop, and they indicated that my engine was blown and needed replacement. I only had 82,000 miles and changed my oil 3 to 4 times a year.this was well within the guidlines. Had my car towed to the dealer and they were great. They set up a communication with Chrysler and instead of having to pay $8,100 for an engine replacement, they offerred to pay $7,000 and I had to pay $1,000. I was happy with the result, however, I don't know why I should have liable for any amount.
I have a 2000 Chrysler Concorde with the 2.7L engine. Recently the engine began knocking very bad. I took it to a mechanic and he told me the engine is going to seize up, and not to drive it. He recommended replacing the engine or at least a rebuild. He then proceded to inform me about how problamatic the 2.7L engine is, and it fails quite frequently without warning! he was surprised that mine has lasted this long. He said mine is failing prematurely as with most other consumers who have this engine. He mentioned engine sludge as the most probable cause, even though the oil is changed approximately every 4 months!
I purchased a 2000 Chrysler Concorde from sanders automotive in columbus, oh. The car has since then required a completely new engine. I was told by a automotive repair man that this engine has been recalled. I was never notified about this recall and as a consumer do not feel that I should be required to come out of my pocket $3500-$4500 for a car that apparently has this issue on a regular basis.
A D V E R T I S E M E N T S
- Independence, MO, USA