This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dealer looked at the oil leak and the tech informed me the front crankshaft seal was leaking and that there was a lot of play with the crank. Seems this is a common issue with the 2.4 liter motor that Chrysler has ignored to report a recall. There is numerous complaints about this problem on the internet. Chrysler has known it has an engine flaw and refuses to correct their mistake. I understand replacing the seal won't fix the problem because of the play with the crank shaft, the seal will start leaking again. An owner with a PT CRUISER under warranty reported that Chrysler replaced the seal several times without fixing the problem. If the crank has to much play, it's possible that the crank has eaten into the block. The short block may need to be replaced as well. Not cheap by any means. I contacted Chrysler and they stated that because of the mileage they would not offer any financial assistance. This car has been taken care of and looks brand new. The engine should go another 100,000 miles. This is a lemon engine!
The contact owns a 2007 Chrysler PT CRUISER. The contact stated that the oil light illuminated and when she checked the oil level there was no oil in the vehicle. The vehicle was taken to the dealer who diagnosed that the oil was pouring out of the crank shaft and that the engine was shaking and spinning, as a result the front seal was destroyed. The dealer also stated that the long engine block had to be replaced. The manufacturer was made aware of the failure but did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 47,000.
The contact owns a 2007 Chrysler PT CRUISER. The contact stated that the check engine warning lamp was illuminated and smoke began emitting from under the hood area. The vehicle was towed to the dealer who diagnosed that the crank shaft seal failed. The vehicle was repaired and the next day, the contact experienced an abnormal oil leak. The vehicle was taken back to the dealer who advised that there was excessive movement in the crank shaft which caused the seal to be pushed outward. The manufacturer was contacted who stated that there were no recalls for the failure but they decided to extend a goodwill warranty that would cover the replacement of the engine block. The vehicle was not repaired. The failure and current mileage was 69,100.
The contact owns a 2007 Chrysler PT CRUISER. The contact stated that the vehicle was leaking oil. The vehicle was taken to a local mechanic who confirmed that the crank shaft, and the front seal needed to be replaced. The manufacturer was not contacted. The vehicle was not repaired. The failure and current mileage was 49,000. Updated 07/21/11 updated 2/29/12
2007 Chrysler PT CRUISER about 63,300 miles. Consumes about 4 quarts about every 2500 miles. I have noticed this since I purchased the vehicle in 2008. It seems to be increasing with mileage. I have found that there is really no point in changing the oil because I replace all of it before the 3000 so I am just replacing the filter.
- Groveport, OH, USA
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My 2007 Chrysler PT CRUISER is consuming two quarts of oil a day. It started using this amount of oil once the car reached a mileage of 40,000. The PT CRUISER is currently unable to travel on the interstate. I am only able to drive through the city; where it will barely get up to twenty mph. The current mileage as of 8/28/10 is 52,736 and I received the car with 36,000 miles earlier this year.
While driving a Chrysler PT CRUISER, the engine light went on. The car started to jump and quick and short spurts of stalling, while on the roads. Problem occurs off and on since.
The contact owns a 2007 Chrysler PT CRUISER. The contact stated that there was too much end ply on the crankshaft of her engine. As a result, the seal on the engine is separating and causes oil to spill, which could lead to a fire. The dealer was aware of the issue, but the vehicle was 20,000 miles out of warranty; therefore, they refused to repair the issue. The failure began on May 9, 2009 and the engine blew out a few days later. The failure mileage was 56,000.
The contact owns a 2007 Chrysler PT CRUISER. She added eleven quarts of oil in her vehicle due to a an unidentifiable leak. The dealer stated that it could be leaking; however, they could not see the leak or explain if the oil was burning rapidly in the vehicle. The mechanic is currently replacing the short block in the engine. The VIN is not available. The failure mileage was 24,000.
The contact owns a 2007 Chrysler PT CRUISER. While driving at an unknown speed, the contact heard a loud noise coming from the vehicle. The dealer stated that the rear main oil seal failed and caused all of the oil to leak out of the engine. There was no warning indicator illuminated to notify the contact of the failure. The dealer repaired the vehicle. The failure mileage was 22,000. Updated 04-23-09 updated 04/24/09.
Upon acceleration between 0 and 30 mph there is a feel of the engine missing or the transmission/torque converter chattering. Have had the vehicle to the dealer two times and they advise there is nothing abnormal occurring in the vehicle that it is a characteristic problem in the vehicle.
On December 24, 2007 I took my 2007 PT CRUISER, that is only 6 months old, to Firestone to be checked on cause I noticed I was leaking oil. They proceeded to take my car put it on the lift and noticed it was leaking dramatically. They then told me that I had major engine trouble and needed to have it checked out. I went to sears auto center I pulled in front within 10 minutes all the oil in the car was on the ground. I had them look at it and they said my car has major engine trouble. I had my car towed to the dealership which I bought it. On December 26. 2007 I got a phone call saying they had to order the small block for the car because a bearing in the crankshaft went and blew the bottom half of the engine out and it would cost about $6,000 to fix. He also told me the part would be in Friday December 28, 2007 but he had no idea when it would get done because of the amount of work that needed done. I then contacted Chrysler because I feel unsafe in a car that no warning lights come on and that needed major engine repair within the first six months. After it's fixed I'm worried it is going to happen again. They advised me I could trade it in for something else but I would have to carry the balanced owed over. The dealership didn't want to give me much for it. I called Chrysler financial and they advised me to contact my attorney general's office to see about a lemon law or a buy back because a car that is only 6 months old should need work that extensive. I then contacted Chrysler to see if they could just replace the car because of the amount of damage was done. They then advised me they would send the dealership all the paper work that is needed to document the damage and for me to contact the attorney general's office to see if the company is required to buy back this vehicle that needed this extensive work done to it.
A D V E R T I S E M E N T S
- Pittsburg, CA, USA