Notes: Engine cradle rot is a serious problem in the 2004-05 Chrysler Pacifica. Chrysler admits they didn't apply enough coating to the vehicle's sub-frame during assembly, but only offered to cover a very small portion of the vehicles they messed up.

So what happens when your engine cradle rots? Well, the engine could fall out for starters. It could also cause problems with the suspension and other components but did I mention THE ENGINE CAN FALL OUT? The worst part is you might not know because there's no way to see the problem without getting under the car.

If you have a 2004-05 Pacifica, make sure to have your mechanic inspect your sub-frame for rust and corrosion.


really awful
Crashes / Fires:
2 / 8
Injuries / Deaths:
0 / 0
Average Mileage:
65,564 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chrysler Pacifica electrical problems

electrical problem

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2004 Chrysler Pacifica Owner Comments (Page 1 of 5)

problem #81

Jan 132017


  • 200,000 miles


I drove to my friends house, and 15 minutes later my car was engulfed in flames! the fire chief said it was an electrical problem that started the fire. My car was not running, and I was not in it.

- Newaygo, MI, USA

problem #80

Dec 272016


  • miles
2 times I have had my running and the doors lock. I had to call a locksmith. Now the locks go on and off and the headlight and inside lights come on when turned off? this has happened when car was in park but also the locking and unlocking while driving.

- Sheridan, AR, USA

problem #79

Nov 232016


  • miles
When we purchased the car I noticed when I selected the seat setting it said it was set. When I went to drive the vehicle again I selected seat one and it had the error messages as in the pictures.

- Elkhart, IN, USA

problem #78

May 242016


  • 170,000 miles


My vehicle, while in motion on a city street, became uncontrollable. This happened when I accidentally hit the key in the ignition and it turned it to the off position. I suddenly lost control of the steering, brakes and nearly my mind! luckily I was able to get the car into neutral and roll to a stop. I feel lucky to have gotten out of the situation with my life! if I had been on a busier street, going at a faster speed, I am certain the situation would have lead to dire consequences.

- Hixson, TN, USA

problem #77

Feb 102016


  • miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that there was a progressing failure in which the vehicle was randomly stalling. The contact was able to restart the vehicle but, as the failure continued, it took longer than normal to get the vehicle to restart. The contact was unable to determine when the vehicle would start due to the failure. The manufacturer was notified and stated that the VIN was not included in a manufacturer recall to address the repair. The vehicle was not diagnosed or repaired. The failure mileage was not available.

- Lynchburg, VA, USA

problem #76

Apr 112016


  • 105,238 miles
Driving after 45 minutes to 1 hr stop for short break (approximately 15 minutes). Shut car off then upon returning to car the car won't start. Tries too or hesitates. Call triple aaa they hook it up to computer can't find anything wrong. Starter good, alternator good, battery good. Still won't start. Hook to jump pack might start. This has happened 5 times in 2 weeks. Garage can't find anything wrong either. Once started finish driving another 1/2 hour shut vechicle off for either 6 hours or more; starts fine as long as I don't stop anywhere. Help

- Otis, MA, USA

problem #75

Apr 232016


  • 224,000 miles


I was driving and my children smelled smoke. I pulled over and opened the hood and saw a fire. A stranger stopped and tried putting it out with a fire extinguisher but it caught on so quickly that there was no chance. I suffered a complete loss since the entire car was engulfed in flames.

- Xenia, OH, USA

problem #74

Jul 152015


  • 247,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact attempted to illuminate the headlights, but the headlights failed to illuminate. The failure recurred multiple times. The vehicle was taken to a dealer and the mechanic replaced the tipm module. The manufacturer was not notified of the failure. The approximate failure mileage was 247,000.

- Riverside , CA, USA

problem #73

Jun 222015


  • 128,000 miles
The contact owns a 2004 Chrysler Pacifica. While driving at approximately 30 mph, there was smoke emitting from the dashboard. The vehicle was taken to the dealer where it was diagnosed that the control module box was destroyed. In addition, the wire harness needed to be replaced. The vehicle was not repaired. The manufacturer was not made notified of the failure. The failure mileage was 128,000.

- Hanford, CA, USA

problem #72

May 052015


  • 118,779 miles
Technician found perforation on the front subframe/cradle area estimated cost to replace $ $2,566.62.

- Petersham, MA, USA

problem #71

May 032015

Pacifica 6-cyl

  • 134,444 miles


I was going down the freeway when my battery light came on out of nowhere and then a smell of burnt rubber started coming through the car I pulled over and shut the engine off popped the hood and found a fire on my alternator. I was able to put the fire out but my children were in the car I am afraid to drive it.

- Roseville, MI, USA

problem #70

Apr 012015

Pacifica 6-cyl

  • 175,000 miles
I was driving at about 30 mph when the car completely shut down. The car was then jumped and I tried to drive it around the corner and it completely shut down again this time losing all brakes or steering. I almost crashed into the cars that were parked. These cars are death traps and need to be recalled! the whole frame is also rotting out. In a perfect world I would just run out and buy a new car but I am a mother of 3 and that's just not able to happen right now. I'm not even sure if the car can be repaired. It had to be towed to 2 different mechanics and I haven't heard back whether or not it can be fixed! someone needs to step up to the plate and hold Chrysler accountable! I've had nothing but problems since day one and when I put my V.I.N # in it says there are no recalls on my car....that's a joke! this car is a lemon!

- Revere, MA, USA

problem #69

Oct 162013


  • 97,000 miles
Nothing but problems huge issue electrical problems, dash won't turn off so I have to use the four way button to kick the dash off so it doesn't run my battery dead, navigation system stopped working, heater/ac control panel stopped working along with radio and dvd system, sometimes the doors lock and sometimes they don't can't use brand new key for keyless entry, short somewhere running the battery dead had alternator checked and it's good had three new batteries also these cars are junk !!

- Mcconnelsville, OH, USA

problem #68

Jan 282015


  • 156,000 miles
All of the dash lights, ABS, brake, interior lights, headlights have been flickering for a solid 3 days. I was driving at night on a non-lit stretch of road when all my lights went out, inside and out with a car approaching from the other direction. I tried to use my high beams and they were out too. I had my children and had to pull over. I have read reviews and this seems to be a huge problem with these cars yet no recall" why" this is so dangerous! this is my main vehicle I drive for work and with my family. I know am scared to drive it and what people have stated its hard and expensive to fix!

- Kiefer, OK, USA

problem #67

Jul 012014

Pacifica 6-cyl

  • miles
I been having my Chrysler Pacifica 2004 for 7 months. I had to fix my left passenger axle, shock, water pump, radiator, passenger upper motor mount, the tank for the water, fuel injector line, two tune ups, air filter, fuses, brake lights and tires. Thing that is broke, the passenger window elevator, and my ac.

- Bakersfield, CA, USA

problem #66

Aug 052014


  • 148,718 miles
The contact owns a 2004 Chrysler Pacifica. The contact was unable to start the vehicle when the key was turned in the ignition. The remote starter was also inoperable. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 148,718.

- Detroit, MI, USA

problem #65

Mar 132013

Pacifica 6-cyl

  • miles
My 2004 Chrysler Pacifica stalls out of nowhere when I'm driving it can be when I'm driving at 5 miles or even 20,30 or even 50 miles or if I'm making a turn which is very scary when my steering wheel locks up on me. It also wont start all the time I've had my car in the shop over 20 time to find out what's going on, I've spent over $5,000 dollars trying to fix it but to no avail. I've been doing some research on this issue and there are tunes of people with the same problem on 04, 05, and 06 Chrysler Pacifica's but only the 05's have a recall on the PCM. I've had my gas line changed twice because I could only use half a tank be for it would drop to E and run out of gas and that was $3,000 within a year and that's been a big issue in the Pacifica world also. I just don't understand why Chrysler wont fix the problems on these SUV's its clearly a safety issue that needs to be resolved. I've trusted Chrysler with my family and it's scary to drive this car knowing it can and will shut off on me at any time and may not start back up. I don't have money to get a new car being a single mom of 4 that's why I purchased this car. Now with all the problems that I'm having with it and no one knows what's wrong with it or how to fix it is a big headache. I took it to a mechanic that has a friend that works for Chrysler Dodge and Jeep and they put there machines on my car and they couldn't find out what was going on with it as well and there's no code that was given they said I needed to change my starter and something else I cant remember the part but that was another $200 and its still not fixed now they say it has to be my PCM witch is another 1,500 that I don't have. I didn't expect to put all this money out to fix this car and it not getting fixed because Chrysler doesn't know what's wrong with the 04 Pacifica but I'm sure its the PCM just like the 05 and 06 models.

- Sanford , FL, USA

problem #64

Jun 132014

Pacifica 6-cyl

  • 125,000 miles
I bought the car Feb 6th 2014 from a buy here pay here. After I bought the car I noticed that the vehicles gas light would move on its own from half a tank to empty while driving also my lights would flicker and engine would make a humming noise also after getting on and off the freeway, hittiing the gas pedal car did not want to accelerate and would sputter. On June 13 2014 my vehicle was putting while going 35mph and just shut off on me while driving with my son in the car.

- Columbus , OH, USA

problem #63

Feb 242011


  • 86,000 miles
Have a 2004 Chrysler Pacifica I've had this truck for two years, I've always had a problem with the gas running out like water. I took my truck to Chrysler for them to do a tune up, while there I told them about the problem. When I got back to pick upmy truck they told me that both of my fuel pumps were bad. It seems like they know what's wrong with these trucks and they just decided to tell everyone their fuel pumps are bad. Anyway, I had the fuel pumps changed and the problem got worse. Now if I put $10 in it the gauge will read 1/2 tank. If I fill it up once it gets to 1/2 tank it'll just drop to the E. once it reads E it cuts off. There could be a full tank of gas but it will still read E. I took it back to Chrysler so many times they couldn't find anything wrong. The last time I went back up there, they said I need to replacethe whole tank. I know for a fact that replacing the tank won't fix it. To add to that, while I'm pumping gas the gas foams or it kicks back. I refuse to keep paying my money for them to keep playing the guessing game. If my truck shuts down completely or cause an accident I'm suing Chrysler and everyone else!!! Chrysler needs to fix the issue, there is a defect. I even called headquarters and they're saying they can't help because the truck is so many years old, and because of the mileage. Thing is they knew what was wrong with these trucks. Chrysler needs to fix this issue! !!!!!

- Fort Lauderdale, FL, USA

problem #62

Oct 192013


  • 80,900 miles
The computer that controls everything including the headlights failed causing all my headlights to go out and blow during night time driving, resulting in a crash.!!!!! this is just as bad as a cars brakes totally failing and should be a recall on these ECU/ECM computers on Chrysler immediately as the dealer wants to charge $1000 to fix!!! I see hundreds of people reporting the same problem and there are law suits also from this failure!

- Harwinton, CT, USA

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