Notes: Engine cradle rot is a serious problem in the 2004-05 Chrysler Pacifica. Chrysler admits they didn't apply enough coating to the vehicle's sub-frame during assembly, but only offered to cover a very small portion of the vehicles they messed up.

So what happens when your engine cradle rots? Well, the engine could fall out for starters. It could also cause problems with the suspension and other components but did I mention THE ENGINE CAN FALL OUT? The worst part is you might not know because there's no way to see the problem without getting under the car.

If you have a 2004-05 Pacifica, make sure to have your mechanic inspect your sub-frame for rust and corrosion.


really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
42,133 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chrysler Pacifica engine problems

engine problem

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2004 Chrysler Pacifica Owner Comments (Page 1 of 2)

problem #34

Oct 282010


  • 100,000 miles


Motor mounts on my 2004 Chrysler Pacifica are broken! this is a height risk and parts seem to be on back order costs are high and this must be recalled. This is a ongoing issue on the Pacifica! I found this out after reading several forums which many many people have the same issue and all cant believe that this is not recalled yet. Broken motor mounts can cause the engine to fall down onto the street and could cause deadly incidents!

- Lexington, KY, USA

problem #33

Mar 102010


  • 85,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that the accelerator pedal would intermittently become stuck in the open throttle position. When the failure would occur, the vehicle would jerk violently before accelerating and stalling. The vehicle was taken to a local repair facility where the independent mechanic discovered that all of the engine mounts were fractured. The engine mounts were replaced at the contact's expense. After repairs, the failure recurred sporadically and the engine would vibrate and exhibit an unusually loud rumble. The contact was sitting idle at a gated entrance. The vehicle abnormally accelerated up to 15 mph and crashed into the gate while the brakes were depressed. A police report was available. The contact was unable to drive the vehicle from the scene and the vehicle was towed to her insurance company's lot. The vehicle was not repaired. The contact was awaiting a response from the manufacturer. The failure mileage was approximatley 85,000 and current mileage was 118,343.

- White Plains, MD, USA

problem #32

Oct 252010


  • 83,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated was driving 35 mph when the steering failed, making it very difficult for the contact to control the steering. The vehicle was towed to an authorized dealer where it was diagnosed. The technician advised the contact that the engine cradle was rusted and fracturing. The vehicle was not repaired. The VIN was not available. The failure and current mileage was 83,000.

- Champagne , IL, USA

problem #31

Oct 142010


  • 72,000 miles


The contact owns a 2004 Chrysler Pacifica. While examining the vehicle the contact noticed that the engine cradle was covered with rust. The vehicle was taken to the dealership where the contact was informed that the engine cradle and motor mount needed to be replaced. There were no prior warnings and the vehicle was not repaired. The current and failure mileages were 72000.

- Rockton, IL, USA

problem #30

Aug 302010


  • 117,000 miles
The contact owns a 2004 Chrysler Pacifica. While the defective rear bumper clips were being replaced the mechanic stated that the engine cradle corroded. The vehicle was not repaired. The manufacturer took report 19897979 and stated that she would received a call back. The failure and the current mileage were 117,000.

- Fort Atkinson, WI, USA

problem #29

Aug 312010

(reported on)

Pacifica 6-cyl

  • Automatic transmission
  • miles
Letter from senator graham on behalf of constituent re safety issues pertaining to the Chrysler Pacifica reply to greenville office (dot/I#2010-1232) the consumer stated the engine light illuminated. The technician found a code in the PCM for the transmission sensor out of range. The transmission would chatter when accelerating. The technician found a defective engine support. The battery was replaced due to the vehicle not starting.

- Anderson, SC, USA

problem #28

Jun 072010


  • 78,000 miles


Pacifica lifter going bad.

- N Canton, OH, USA

problem #27

Mar 262005

Pacifica 6-cyl

  • miles
2004 Chrysler Pacifica. Consumer states several problems with vehicle related to the engine, air conditioner blower and alternator the consumer stated when the vehicle was first purchased, the air conditioner blower was not working properly and had to be replaced. Later that year, there was a whining sound coming from the front of the vehicle near the engine, however the dealer was unable to find the source and to this day, the noise is still present. The consumer stated there was a whining sound coming from or near the power steering pump which was eventually replaced, however the noise continued. The motor mounts, tie rods and rocker arms were replaced.

- Temple Hills, MD, USA

problem #26

May 152005


  • 10,000 miles
The contact owns a 2004 Chrysler Pacifica. While driving 5 mph, the contact stated that the engine made a loud noise. The vehicle was taken to an authorized dealer who replaced the motor mounts. During a routine oil change, the contact was informed that the engine was consuming an excessive amount of oil. The contact stated that the vehicle occasionally failed to start. The failure had not been diagnosed when the complaint was filed. The failure mileage was approximately 10,000. The current mileage was approximately 102,000.

- Anderson, SC, USA

problem #25

Jan 062010


  • 35,120 miles
The contact owns a 2004 Chrysler Pacifica. The contact stated that when depressing the brake or accelerator pedal, there was an unusual noise. The dealer stated that the top motor mount had collapsed. All four motor mounts and brackets were replaced at the owners expense. The manufacturer was contacted but would not provide any assistance. The failure and current mileages were 35,120.

- Stockton, CA, USA

problem #24

Mar 042010


  • 65,000 miles


Chrysler Pacifica 2004 motor mounts( front & back) replaced every 15,000 miles. This is something that keeps happening and almost wrecked with kids in car.

- Fortriley, KS, USA

problem #23

Feb 072010

Pacifica 6-cyl

  • 80,000 miles
The accelerator sticks preventing acceleration. This has happened multiple times. The dealer states that it is due to a build-up of carbon on the engine components. Maintenance is required - not covered under any warranty or factory program.

- Sagamore Hills, OH, USA

problem #22

Feb 262010

Pacifica 6-cyl

  • 82,500 miles
2004 Chrysler Pacifica. In the past 3 months we have replaced the motor mounts and the antilock braking system module. We now have a thrown rod in the motor or a major cylinder problem. The vehicle only has 80,000 miles on it and we maintain it regularly. Are there any other problems that are common for this vehicle?

- Louisville, KY, USA

problem #21

May 012009


  • 50,000 miles
1. the issue has existed for a few years, but diagnosis has been conclusive only recently. The issue seems to have arisen from normal wear and tear. The vehicle is driven frequently, but is not abused in any way. 2. the motor mounts have failed, at least one is completely broken. The result is a very loud knocking noise when braking sharply. It is unknown at this time if further damage will be found resulting from this condition pending repair. 3. the vehicle is waiting for parts which have been on backorder. Once the part arrives, repairs will commence.

- Hillsboro, OR, USA

problem #20

May 272009

(reported on)

Pacifica 6-cyl

  • miles
2004 Chrysler Pacifica has a problem with the motor mounts. Consumer states the mounts have been on back order since Dec. 2008. The consumer stated a noise was heard when gong over bumps in the road. The anti-lock wheel sensor was bad, the tire light illuminated, the lower control arms and front sway bar were replaced. The motor mounts were leaking oil. The instrument cluster was not working and the egr valve was replaced.

- Delmar, NY, USA

problem #19

May 012009


  • 40,000 miles
Chrysler Pacifica engine mounts failure and no replacements available. Engine mounts have failed 3 times in 120,000 miles, but now they can't be replaced. No aftermarkets available and Chrysler is on a "4 month national backorder". my mechanic confirms a design failure, but no alternatives. Every Pacifica he knows has an engine mount failure with no options for repair.

- Gilbert, AZ, USA

problem #18

Jan 042009


  • 79,000 miles
When you stop you hear and fill a large clank and the engine moving forward. We took it to the shop and waited 2 months for the first motor mount to be ordered and received there was a national backorder. While in the shop they discovered the front motor mount was now bad. This time there is 2600 on national back order and this time there is not a time frame to have it fixed. I called Chrysler and they will not talk to me because I bought my car used in 2006. Chrysler does not show me as the original owner. I am driving my family in a car that is un-safe. If Chrysler knows of the issue then why are they not doing anything to help. Any dealer I call or email tells me the same thing. They say they receive many calls a day about the part but they don't know. You can put your name on the list and pay for it but can not give you a time line to get it fixed. Now my warranty is up during this wait. It is going on 5 months now.

- Tolleson, AZ, USA

problem #17

Apr 182009


  • miles
My car was recently state inspected and it was discovered that I needed the front and rear motor mounts on my 2004 Chrysler Pacifica. After researching the problem, I read complaints from many owners who had the exact same failures with their Pacifica's despite low mileage (30,000 to 40,000 miles). The problem appears to be a serious defect with this car because the motor mount is on backorder with the majority of Chrysler dealers. A Chrysler parts department employee at reedman's dealership in langhorne, pa. Told me the part is on backorder with no availability date forecasted. The employee told me this is a sure sign of a serious problem when this occurs. I have a problem now because I won't be able to drive my car when the state inspection sticker expires the end of April. I have read the shortage is possibly self inflicted so as to avoid warranty repairs. I don't believe that is true because bad motor mounts could lead to an accident and liability issues. However, I do believe this needs to be investigated and if deemed credible a recall initiated to correct the reason for the early failures I.e. defective part or engineering flaw.

- Drexel Hill, PA, USA

problem #16

Jan 102009


  • 55,000 miles
The contact owns a 2004 Chrysler Pacifica. While driving at an unknown speed, the contact heard a popping sound in the front of the vehicle underneath the hood. The dealer could not duplicate the failure. She had an independent mechanic inspect the vehicle and it was discovered that the rear motor mount transmission was fractured. The dealer stated that the part needed for the repair was on national back order. There were 12,000 parts that were expected to arrive. The contact had been waiting two months for the part to arrive. Currently, the part has not yet arrived and is still on back order. The current and failure mileages were less than 55,000.

- St Louis, MO, USA

problem #15

Nov 132008


  • 75,000 miles
The contact owns a 2004 Chrysler Pacifica. The contact took his vehicle to the mechanic for routine maintenance and was informed that the front motor mount needed to be replaced because it was leaking. The manufacturer stated that the part has been on back order since November 13, 2008, and will be unavailable until February of 2009. The vehicle is unable to be driven. The failure mileage was 75,000.

- Pinckney, MI, USA

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