Notes: Engine cradle rot is a serious problem in the 2004-05 Chrysler Pacifica. Chrysler admits they didn't apply enough coating to the vehicle's sub-frame during assembly, but only offered to cover a very small portion of the vehicles they messed up.

So what happens when your engine cradle rots? Well, the engine could fall out for starters. It could also cause problems with the suspension and other components but did I mention THE ENGINE CAN FALL OUT? The worst part is you might not know because there's no way to see the problem without getting under the car.

If you have a 2004-05 Pacifica, make sure to have your mechanic inspect your sub-frame for rust and corrosion.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,006 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chrysler Pacifica fuel system problems

fuel system problem

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2004 Chrysler Pacifica Owner Comments

problem #5

Feb 052008

Pacifica 6-cyl

  • Automatic transmission
  • 68,729 miles


The contact owns a 2004 Chrysler Pacifica. When the contact starts the vehicle, the fuel gauge dial fluctuates up and down at random. The fuel light illuminates and a sound is heard as well. The dealer stated that the fuel gauge pedometer failed. The contact was informed that there were no recalls, but learned of a technical service bulletin. He believes that the vehicle should be under a recall for this failure. The dealer refused to repair the vehicle; therefore, the contact was responsible for the repair cost. The failure mileage was 68,729. Updated 6/9/08

- Santa Fe Springs, CA, USA

problem #4

Nov 132007

Pacifica 4-cyl

  • Automatic transmission
  • 26,000 miles
My car has completely shut off on me on 4 different occasions. The first time the dealership said it was a fuel line problem and cleaned the fuel line system. The second time the problem happened, leaving me stranded on the side of the road again, the dealership changed a sensor. The 3rd time, same scenario, the dealership told me that they 2nd occasion the "computer" gave them a fault, but the first time it didn't so they fixed what they "thought" the problem could be. On the 3rd occasion, they told me that when the 2nd event happened it gave them a fault that could have meant that one of two sensors had gone bad. They said that if the car was under warranty they would have just replaced both sensors. Since the car was out of warranty, they just replaced the one "that usually goes bad." So on my 3rd trip to the dealership, they replaced the second sensor and of course I had to pay for the labor again. The parts themselves cost $20 each and if asked the first time if I wanted to replace both sensors like they would for a warranty repair, I would certainly had agreed. My 4th event happened 4 weeks ago. My car is still at dealership I type this. They say they have no idea what is wrong with the car, but that they can tear the car apart and check out the wiring and if that's the problem, it will cost $6000 to fix. Just to diagnosis the problem I have to pay a minimum of $240 which they tell me may not diagnosis the problem at all. I feel that this vehicle is a huge safety hazard. It only has 30,000 miles on it and has given me nothing but trouble since I purchased it as the second owner on February 28, 2007. The car just shuts off while driving each time leaving me stranded with my 2 young children where ever we are. Each time I have had to wait for a tow truck to arrive to take us to safety. I hope that others have this same complaint and that Chrysler will do something to make this right.

- Erie, MI, USA

problem #3

Apr 152004

(reported on)


  • miles
Concerned with the length of time it took Chrysler to notify him of fuel tube recall. Recall# 03V471000

- Eagle Nest, NM, USA

problem #2

Jan 202004


  • 300 miles
Consumer received recall 03V471000 regarding fuel line leakage. Consumer spoke with manufacturer on three occasions about this particular recall. Manufacturer repeatedly informed the consumer that the recall did not exist.

- Lake Grove, NY, USA

problem #1

Feb 112004


  • 10,000 miles
While driving vehicle stalled. Consumer managed to restart the vehicle. Recall 03V471000 was issued, but dealerships had no parts for repair.

- North Haven, CT, USA

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