This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The SUV shuts of while moving. While we are driving (in motion) the SUV will completely shut off and we have to restart it by placing it in neutral and turning the key. We have reported it to Chrysler 3 times and we have spent $900 to fix the problem but it just happened again 2 days after we picked it up from the dealership. All repairs for this SUV were done by the dealership over the life of the SUV. We were told that the SUV has not duplicated the problem while in the dealership while being repaired and they have said that the vehicle was driven over 100 miles by them without shutting off. If this is true, why did it shut off while my family was driving it 2 days after we picked it up. They are not telling the truth. We do not want to take the car back to the dealership for a 4th time for this problem until we find out what can be done. The truck is in great shape besides this problem that is extremely dangerous and scary when it happens. This is a serious safety issue. There have been other incidents of this very problem with Chrysler as well.
The contact owns a 2007 Chrysler Pacifica. While driving at various speeds, the vehicle stalled without warning. It was very hard to steer the vehicle after the failure occurred. The failure occurred intermittently. The vehicle was taken to the dealer where it was diagnosed that the starter, key, engine oil, and alternator failed on separate occasions. The vehicle was repaired each time; however, the failure recurred. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2007 Chrysler Pacifica. The contact stated that when the vehicle was taken to be serviced, the technician discovered that the engine cradle was corroded and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 72,000. Updated 02/05/16
- 815-385-7220, IL, USA
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It was raining out and I was decreasing speed pulling into a turning lane, the car lost steering and brakes until I was able to get it off the road and turn it off and restart it.
Shortly after starting and driving the car, within a couple of minutes, the car completely stops running with no warning lights. Just dies while driving as if the ignition was just turned off. This has happened multiple times causing a significant safety hazard as the power brakes and steering immediately stop working. The car is under an extended manufacturer's bumper-to-bumper warranty so the repair should be covered as it is a clear defect. Apparently, because the car just stopped, no codes were recorded as to the nature of the problem. Hence, the dealer was unable to identify a problem. The dealer recommended that the cost of a suspected repair be made by the owner because they could not definitely define the problem as necessary to be reimbursed under the warranty. Recommended repair was done at owner's cost yet the same thing happened again. An earlier model of this car had a recall to repair a similar if not identical problem.
The contact owns a 2007 Chrysler Pacifica. While driving approximately 25 mph, the vehicle jerked forward and accelerated independently without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the front engine mounts needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the independent mechanic where it was diagnosed that the rear engine mounts needed to be replaced. The vehicle was repaired but the failure recurred. In addition, the contact also mentioned that the vehicle failed to shift into the reverse position and stalled intermittently without warning. The vehicle was taken back to the independent mechanic where it was diagnosed that the transmission needed to be replaced. The manufacturer was not notified of the failures. The failure mileage was 100,000.
The contact owns a 2007 Chrysler Pacifica. While driving various speeds, the engine stalled. The vehicle was able to restart after one attempt. The vehicle was taken to an independent mechanic where it was diagnosed that the vehicle was functioning as designed. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000.
Have owned a 2007 Chrysler Pacifica for almost 3 years now - bought it used and enjoy most features of this car having waited for a few years to purchase one after having recurring (and costly) repair issues with my previous Chrysler (cirrus.) however, for the past year, I've experienced intermittent stalling issues with my car - while operating/driving and I am now terrified of the what "ifs" since I thought we'd resolved the issue just over a month ago when replacing my egr valve. This was a huge expense particularly since I've been underemployed for a while now, but then again today while driving with my young daughter the issue happened again!! I too have had my share of being inconvenienced by taking to multiple mechanics and repair shops saying they need to "mimick" the issue in order to find the problem. Since this issue occurs intermittently, how is that exactly suppose to happen"?" Chrysler corporate really needs to step up and address this issue asap since this appears to be a major issue and possible defect on the products themselves used when manufacturing this car and/or a huge defect of this particular make and model of vehicle, in general! Chrysler - please hear us before you all are faced with an even larger penalty than the ones used to recently bail you out - please don't make a further mockery of the process by ignoring the voice of your consumer on such a major health and safety concern. To echo the words of another complaint I came across in my research of this specific issue... the price to replace a defect is much less than that of a human life!!
I have had this 2007 Pacifica since 2009, bought it with 12,000 miles on it. It now has 109,000 miles. In the past year the car has stalled intermittently when slowing down at stops, took it in, no problem found. It has also had light smoke coming from under the hood intermittently since I bought it, had it looked at several times, no problem found. This week I was driving the car at @30ish mph when it stalled on a busy road, but was luckily able to turn off the road with no power steering safely. It has been at the dealers for 3 days and no problem found at this point. I have children and no longer feel safe driving them in this vehicle. If ther is "no problem" to fix, that is a major problem, because a car stalling waiting to be hit and someone injured, is a problem!!! I have called corporate and awaiting to speak with a case manager about this issue, but from what I have read online, if the dealership cannot mimic the issue, then corporate will likely say there is no problem. I cannot just wait to see if it happens again, and next time on the highway as I have read in other cases, when someone could be hurt! also concerned with the "no problem" when it smokes under the hood, as I have read a couple of incidents where the car caught fire. Have a rental car now...hope corporate doesn't blow me off!
Within minutes of pulling out of my driveway my 2007 Chrysler Pacifica touring simply shut down. Unfortunately, it was a shock to me when I lost acceleration and power steering in the middle of driving and it took me a few seconds to figure out what had happened. I pulled over with some difficulty and put the car into park. I was able to re-start the vehicle and returned home. Since that date, my husband has been driving the vehicle as it was our teenager's primary means of transportation prior to the incident. I shudder to think what could have happened to her as she is a new driver and my own reaction to the incident was inappropriate. I should have put the car into neutral and re-started it, but thank god I did live and learn. Since that incident my husband has experienced the same loss of power on three additional occasions. I am in constant fear that the car will shut down while pulling out into traffic. It has already happened once. Thankfully other drivers were aware and were able to slow down in time for my husband to re-cover. As I have read many other incident reports concerning my vehicle having the same issue, I am hopeful that Chrysler will address the problem before someone ends up injured or dead.
Drive at about 60 mph whren my car just shout down. Had no sterting or breaks. Lucky this is not the first time it has happed and I knew tio put it in neutral and turn the key, drop it in drave and a awy you go. The other times this has happened to many to count I was slowing down to corner very scary when you cant stop or turn your wheel. No warning lights or signs.
Purchased the Pacifica touring AWD in September/October, 2013. It was in fabulous condition. A couple of months later, I experienced my first of eight occurrences wherein the vehicle shut off without warning. Once the engine shut off, power brakes and power steering didn't function properly, likely because the engine was no longer running. Five of these eight occurrences have been within one mile of my residence. Additionally, it occurred once in a parking lot, once in an intersection, and once as I was getting onto an interstate highway. A few of the occurrences almost resulted in accidents. I was at the mercy of the other drivers in those cases. I have six grandchildren. I'm hesitant to take them on trips because I have no confidence in my Pacifica's safety and reliability. My vehicle safety complaint seems eerily similar to numerous other owner's 2007 Pacifica safety complaints. I pray Chrysler will investigate this issue to determine what is causing the engine failure before a precious life is lost. Chrysler, please identify the cause and notify the owners of the fix soonest. It makes no sense to continue neglecting these safety claims. I'm certain $$$ is causing your hesitation to investigate; however, it will seem like pennies compared with the cost you will undoubtedly pay due to negligence in the event of injury or fatality. Thanks in advance for hearing my concern, diagnosing the problem, identifying the solution, and quickly implementing your plan to repair the affected vehicles. Safety has a price, but human life is priceless.
The contact owns a 2007 Chrysler Pacifica. While stopped at a red light, smoke started to emit from the front of the vehicle without warning. The contact merged to the side of the road and lifted the hood. Once the vehicle cooled off, it resumed normal operation. The failure recurred on several occasions. The vehicle was taken to the dealer, but the failure could not be diagnosed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 96,000.
The contact owns a 2007 Chrysler Pacifica. The contact stated that while driving at 35 mph, the vehicle stalled and the oil warning light illuminated. The failure recurred four times. The vehicle was taken to the dealer. The technician was unable to diagnose the failure. The manufacturer was notified of the failure. The failure mileage was 140,000.
Car turns off while runing at speedway. Twice at 4 min. That is nothing new this happens every day most times at the first 5/10 min. Of drivingat streets. But today's was after 30 min. There is way I went to express way. I already spend money and to much time at mechanics they cant found whats wrong. But at interner I found this is a common issues whit this type of cars.
This vehicle tends to stall at or below 35 mph. Have been to independent mechanics and Chrysler and no one can seem to figure out why it stalls. When it stalls there is a loss of control of the car and is very dangerous especially when in rush hour traffic. My wife drives this vehicle along with my 3 children. I have seen numerous complaints on this matter and I am quite surprised there has not been a recall.
Several instances of stalling with absolutely no warning at approximately 40 mph. Car does start back up but stalls at random intervals. Has been seen at multiple shops with no errors, codes or problems found.
The contact owns a 2007 Chrysler Pacifica. The contact discovered that the engine cradle was corroded. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was unavailable. The approximate failure mileage was 80,000.
A D V E R T I S E M E N T S
- Laurel, MD, USA