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9.3
really awful- Typical Repair Cost:
- No data
- Average Mileage:
- 171,100 miles
- Total Complaints:
- 3 complaints
Most Common Solutions:
- not sure (2 reports)
- powertrain replacement (1 reports)
transmission problem
Helpful websites
- No one has added a helpful site for this 2007 Pacifica problem yet. Be the first!
A D V E R T I S E M E N T S
Chrysler reneged on their lifetime powertrain warranty. As instructed by Mike MacDonald (Exec Referral Manager) at our expense we had the vehicle towed to a dealership. He stated once the inspection was completed on it he would reinstate our warranty. This was the first red flag as we were told we had completed everything we needed to keep our warranty active. Once this was completed Mr. MacDonald came back and said he was not going to reinstate our warranty because the cost of the repairs out weighed the value he place on our vehicle. He was told that price was subjective and I can assure it had a higher value to us. I was not aware nor could find this loop hole in any paperwork we had. Chrysler mislead and lied to the customer about their advertised lifetime warranty, which was the reason we purchased the vehicle. It is not fair that the customer is at a lost due to the false advertisement.
- Debbie C., Rock Hill, US