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Chrysler Recall VE2: Rearview Image Can Remain On Radio Display
2019 Chrysler Pacifica
The lingering rearview image can distract the driver, increasing the risk of a crash.
Back Over Prevention — Sensing System — Camera
Equipment — Electrical — Radio/Tape Deck/Cd Etc.
- Summary
- Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
- Actions
- Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
- Documents (7)
- Remedy Instructions and TSB
- ISSUED Owner Notification Letter(Part 577)
- Non-Compliance Notice 573 Report
- Manufacturer Notices(to Dealers,etc) - 12/19/2019 New Safety Recall Advanced Communication – VE2
- Manufacturer Notices(to Dealers,etc) - 12/13/2019 New Safety Recall Advanced Communication – VE2
- Recall Acknowledgement
- Remedy Instructions and TSB
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