This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Both middle bench seat head rests will not stay upright, making it unsafe for any passenger to ride in thise seats. Happened after folding the seat forward for passengers to get into the back seat. Infotainment system does not work and touch screen will not work. Unable to connect amazon fire and unable to even play DVDs on the screens.
2nd and 3rd row seats of the van do not allow for proper installation of children-??s car seats due to the non adjustable and non removable headrest. 3rd row headrest folds forward making the issue even worse. Tried multiple car seat manufacturers and per the manufacturer-??s installation guide the pacifica seats will not allow for correct and safe installation. Installation instructions show the car seat back must be flush with the vehicle seat. No known problems with other vehicle manufacturers when researching this issue
The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the Check Rear Passenger's Seat message displayed. The vehicle was able to be restarted. The dealer was made aware of the failure and scheduled an upcoming appointment. The contact related the failure to the engine; however, the vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 250.
- Fort Wayne, IN, USA
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- Bowling Green, OH, USA