9.4

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,200 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Chrysler Pacifica Hybrid accessories - exterior problems

accessories - exterior problem

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2017 Chrysler Pacifica Hybrid Owner Comments

problem #1

Oct 282017

Pacifica Hybrid

  • 1,200 miles

A D V E R T I S E M E N T S

The rear view backup camera fails to function (goes virtually dark) under certain lighting conditions, presenting a condition that is favorable to collisions with vehicles, object, or pedestrians. The web has plenty such complaints on this vehicle, and the problem may not be specific to the hybrid. Two specific scenarios where I experienced the problem: 1) in a parking garage, in broad daylight, when backing out of a space, and 2) when backing out of the garage in my house at night. To speculate on the cause: In both of these scenarios, light (either from the sun or a lamp) was hitting the front of the vehicle, while the area behind the vehicle was relatively dark. It is possible that light sensors on the vehicle miscalculate the amount of available light and so fail to adjust the light level on the camera. We purchased this vehicle new about a month ago and there are no open recalls on it.

- Greenville, NC, USA

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