This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1997 Chrysler Sebring. The contact received notification of NHTSA campaign number: 10E059000 (suspension). While driving 3 mph, there was a loud abnormal noise emitting from the front of the vehicle. The wheel assembly fractured and the front driver side tire was bent inwards towards the engine. The vehicle was taken to the dealer. The technician diagnosed that the upper control arm was fractured and needed to be replaced. The VIN was unavailable. The failure mileage was 208,000.
The contact owns a 1997 Chrysler Sebring convertible. The contact stated that the driver side ball joint detached from the socket while the contact was driving. The dealer diagnosed that the lower ball joint need to be replaced. The vehicle was included in the recall associated with NHTSA campaign id number: 09E056000 (suspension:front:control arm:lower ball joint), but the manufacturer refused to cover the repairs. The manufacturer proposed that the contact pay 50 percent of the cost of the repairs due to the age of the vehicle. The vehicle was not repaired. The failure and current mileage was 115,000.
A D V E R T I S E M E N T S
- Sonora, CA, USA