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really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
56,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1996 Chrysler Town & Country body / paint problems

body / paint problem

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1996 Chrysler Town & Country Owner Comments

problem #2

Nov 261996

Town & Country 6-cyl

  • Automatic transmission
  • 112,000 miles


I just returned from a family trip and on a routine under the hood inspection I discovered to my horror that the right strut tower on my 1996 Chrysler minivan had rusted right through and was holding the entire weight of the vehicle by a thread. I quickly looked at the internet to see if this was a recurring problem and found that thousands of other Chrysler minivan owners have the same problem. Considering that there are millions of these mini vans on the road this problem must affect tens of thousands of minivans. I'm horrified at the lack of attention this problem has received from Chrysler and the NHTSA because if a strut fails in this way while traveling at high speed on a highway the consequences can be catastrophic, with loss of steering, going off the road, crashing into other cars and rollover resulting into multiple fatalities. This is a vast problem with all Chrysler minivans from1996-2000 and beyond. I call on NHTSA to issue a warning to all owners of Chrysler minivans and to force Chrysler to fix this problem which is clearly a design defect that affects the safety of this vehicle. I discovered that not even the Chrysler dealers have been told about this even though Chrysler has issued a technical bulletin tsb-23-044-02.

- Newton , MA, USA

problem #1

Sep 162002

(reported on)

Town & Country

  • Automatic transmission
  • miles
Consumer brought vehicle in for repairs to the dashboard lights. The problem had fixed with no further difficulties. Two and a half weeks later on Aug 25 the vehicle burned up from a fire which originated from the dashboard area. This was an electrical fire that came about with out any warning. Consumer is requesting monetary reimbursement for expenses. The visor hooks were replaced prior to incident.

- Hartford, CT, USA

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