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10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
3,344 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1996 Chrysler Town & Country fuel system problems

fuel system problem

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1996 Chrysler Town & Country Owner Comments (Page 1 of 2)

problem #32

Jul 252002

Town & Country

  • miles

A D V E R T I S E M E N T S

Car stalls while driving. Seems more prevalent when backing up, turning a corner or slowing down, yet has also happened at high speeds on freeway. When it stalls, the steering wheel locks, and does not gain control until the car is restarted. Almost $1000 of repairs to try and fix the problem.

- Thousand Oaks, CA, USA

problem #31

Dec 272002

(reported on)

Town & Country 6-cyl

  • 107,000 miles
Prior to receiving a recall regarding the installation of seals on the fuel rail, consumer had already paid for the repairs, however the manufacturer is requesting additional information and the consumer feels this is an attempt to get out of paying reimbursement.

- Edwardsburg, MI, USA

problem #30

Sep 012002

Town & Country

  • miles
Consumer states vehicle caught fire while driving. Dlr determined that fuel leakage from O-ring seals ignited.

- Harleysville, PA, USA

problem #29

Sep 282001

Town & Country

  • miles

A D V E R T I S E M E N T S

While driving, vehicle caught on fire and was destroyed, consumer later received recall 00V268, the day prior to the fire, the consumer complained of high rpms while driving 40 mph.

- Jersey City, NJ, USA

problem #28

Sep 012001

Town & Country

  • miles
Prior to the recall the fuel rail was leaking and the dealer replaced the O-rings.

- Indianapolis, IN, USA

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problem #27

Mar 272002

Town & Country

  • miles
NHTSA recall00V268000/manufacturer's recall 895. Got recall, and had vehicle repaired. Went to dealership to pick up vehicle. Started vehicle and engine idling very roughly, vehicle would also misfire. Talked to dealer about vehicle not running properly, dealer indicated not at fault or responsible. When starting to drive, vehicle stalled. Vehicle taken to mechanic who indicated wires were disconnected from main computer in vehicle. Had repaired. Consumer adds repairs made involved reconnecting the main computer wire harness located 3 inches away from the installed fuel rails. The harness had been accidentally jiggled loose during the installation.

- Mahopac, NY, USA

problem #26

Dec 012001

Town & Country

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Brakes squeaked, transmission slips out of gear when coming to a stop and the transmission pump is leaking, sometime do not shift into high gear, inspect engine and discovered excessive dripping from the vicinity of the fuel injection system. Intake manifold gasket was leaking/repaired.

- Lakewood, AK, USA

problem #25

Aug 272001

Town & Country

  • Automatic transmission
  • miles
Fuel was leaking from the fuel rail causing fuel fumes to enter passenger compartment. A recall has been issued on the vehicle. While driving, the fumes continued to come into the vehicle. Took the vehicle to the dealer and found that the fuel rail was leaking

- Park Ridge, IL, USA

problem #24

Sep 012001

Town & Country

  • miles
Prior to the recall the fuel rail was leaking and the dealer replaced the O-rings.

- Indianapolis, IN, USA

problem #23

Feb 062002

Town & Country

  • miles
NHTSA recall # 00V268000/manufacturer's recall 895. Got recall notice, made an appointment with dealer. Dealer stated will hold part for vehicle. Took vehicle to dealer who did not have part. Has to wait another three weeks to get part.

- Bradenton, FL, USA

problem #22

Jan 112002

Town & Country

  • miles

A D V E R T I S E M E N T S

NHTSA says you have issued a recall. Chrysler denies that a recall has been issued and will not respond. No safety defec tmentioned.

- Gilbert, AZ, USA

problem #21

Jan 012001

Town & Country

  • miles
After taking vehicle in for recall 00V268000 repairs 5 consumer started to smell gas. Consumer feels what ever was causing smell could start a fire.

- Baton Rouge, LA, USA

problem #20

Dec 012001

Town & Country

  • miles
Fuel rail - NHTSA campaign id # 00V268000. Dealer does not show record of this recall, nor does diamler Chrysler recall line (800) 853-1403. Fuel is leaking onto the engine block from crack(s) in the fuel rail. Dealer will not repair free of charge, will charge full repair costs. Jack extension - the jack that comes with the minivan has a small "extendor" piece that fits into the jack then into the designated place on the frame in order to jack the car up. When I jacked up the van using these pieces, the van slipped off the jack/extension piece, damaging the running board (and narrowly missing my head!). it appears there is supposed to be a cotter pin to hold the extension piece onto the jack, but this was not included.

- West Jordan, UT, USA

problem #19

Nov 142001

Town & Country

  • miles
On 11/14 or 15/2001 I noticed the smell of gasoline from the engine compartment of my car. It was stronger when I opened my hood. I called a mechanic to my house to diagnose the problem. He determined that the fuel rails were leaking. I determined that such a problem afflicted other 1996 Town and country vehicles. I contacted my local Chrysler dealer who would only state that my vehicle had no outstanding recalls. When I specifically mentioned recall 00V268000 they refused to confirm such a problem or recall existed. I then called Chrysler customer service. They too told me that no recall was outstanding on my vehicle. They also refused to confirm that such a problem existed on 1996 Chrysler Town and country vehicles, but also told me that just because it was on NHTSA's web page doesn't mean it's a recall. Both the dealer and Chrysler refused to provide any help with this repair or any information.

- Oxford, PA, USA

problem #18

Oct 092001

(reported on)

Town & Country

  • miles
The O-rings in my fuel rail have failed, causing me to have to replace the entire fuel rail at a cost of $542. This van is only 5 years old and this should not have ever happend on a vehicle this new. I called Chrysler who says they do not have recall for this. This is unacceptable. Chrysler needs to issue a recall for this, before someone is hurt or killed. Fact is the resulting gas leak could have easily killed myself and my three young children. I thought town and courtney's were supposed to be the safest vehicle around. Maybe I was wrong?

- Janesville, WI, USA

problem #17

Sep 222001

Town & Country

  • miles
There was fuel leaking in a drizzle out of the end of the front of the fule rail assembly onto the valve cover where it accumulates into a puddle of gas on the valve cover lip then spilled onto the exhaust header. It is certainly is a major fire hazard. Could have burned my house down. It did not catch on fire in my case by pure luck. It appears to leak at a crack in the joint on the fuel rail at a point where the metel fuel line between the front and back of the fuel rail assemply meet in the front and enters the fuel injection rail assembly in the front of the engine. Chrysler dealer states this is not part of any recall, yet other recall exist for the same year and engine and they have been recalled. I have received no notices on this issue for recall. If this problem recalled and is their a reference please let me know. If not this is very dangerous. Thank you.

- Newtown Square, PA, USA

problem #16

Oct 022001

Town & Country

  • miles
Large fuel leak at the fuel injection crossover tube/injection rail. "O"ring failure...could lead to massave engine fire and lost of vehicle.......dealer claims not under recall status...see NHTSA report # 00V268000.

- Boca Raton, FL, USA

problem #15

Aug 252001

Town & Country

  • Automatic transmission
  • miles
Fuel rail is cracked. There is a recall on vehicle for this problem, but VIN is not included. Fuel leaks from O rings of fuel rail. Contacted dealer, and dealer is not willing to do anything.

- Michitancity, IN, USA

problem #14

Sep 282001

Town & Country

  • Automatic transmission
  • miles
Recall 00V268 000/fuel leakage: Vehicle was experiencing fuel rail leakages. Contacted dealer, informed that vehicle was not covered under recall due to VIN.

- Slidell, LA, USA

problem #13

Aug 302001

Town & Country

  • miles
I wasn't involved in an accident. The van could have burned up though if I hadn't caught the problem of gas leaking onto the hot exhaust system. The defect was not immediately noticeable, it didn't cause obvious engine or operating difficulties and there were no warnings of fuel leaking from the on board trouble warning system. I caught the problem when I drove into my attached garage, turned off the engine and got out of the van.. I smelled gas, backed the van out of the garage, raised the hood with the engine running and observed the raw gas pouring out of two places on the engine. As it was the labor day weekend I left the van outside and used our other car. I'm a realtor with century 21 and an associate in our office had his Dodge mini-van catch fire and burn up last year and now I wonder if this isn't a common problem with this series Chrysler products. My home could have burned to the ground had I not obseved the gas smell and got the van out of the garage. Had we been asleep in the house my wife and I could have both been burned to death. Even if we were just driving and happened to be involved in an accident the van would be more likely to catch fire from the leaking gas and we might have been trapped in it. We're both in our 70's. the repairs cost $221.47 and because there seems to be a demand for the replacement fuel rail & injector O-rings it took the dealer several days to get the parts from Chrysler. Does this not suggest there's a problem

- Indianapolis, IN, USA

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