really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
8,015 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1996 Chrysler Town & Country seat belts / air bags problems

seat belts / air bags problem

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1996 Chrysler Town & Country Owner Comments (Page 1 of 6)

problem #104

Jul 092007

Town & Country 6-cyl

  • Automatic transmission
  • 71,000 miles


The vehicle was traveling westbound when it hit the left lane guardrail at 65 mph, then spun to the right shoulder lane and hit the other guardrail head on. It then came to a halt upon spinning 180 degrees facing the South part of the highway.

- Oak Forest, IL, USA

problem #103

Sep 222005

Town & Country 6-cyl

  • Automatic transmission
  • miles
My specific on the problem is with our 1996 Chrysler Town & Country minivan and specifically airbag light on, horn/cruise not working. In searching the internet, I see that this is indicative of the clockspring being faulty. While I find the Chrysler has a program in place to repair minivans with this problem, the information leads me to understand that this is only for cars with less than 70,000 mile on them - as our vehicle is now 9 years old, it is unreasonable to expect the odometer be at under 70,000 miles. I feel that this is unreasonable, in that the defect renders the airbag useless. I will be contacting the local dealer, however, if this 70,000 miles restriction is in place, and purse remedy of the situation. If the NHTSA has knowledge of this restriction, I would ask that the NHTSA direct Chrysler to cover any vehicle having this defect, regardless of mileage.

- Angola, IN, USA

problem #102

Oct 182004

Town & Country

  • Automatic transmission
  • 85,000 miles
The air bag light started coming on intermittently. Currently, the air bag light stays on all the time. Consumer does not have air bags, and the dealer wants $200 to make the repairs. Dealer repair airbags at no cost to consumer. Consumer added dash lights are not working properly.

- Newark, DE, USA

problem #101

Jun 102004

Town & Country 6-cyl

  • 131,000 miles


While driving the transmission failed and the vehicle was unable to shift gears. Transmission was replaced twice, however the problem recurred. The horn airbag and cruise control have been replaced. The vehicle had brake problems. The dealer determined that the front brakes were at 45% but the rear brakes were at 70%. the dealer cleaned and adjusted the brakes. The A/C failed, the dealer replaced the fan module. The power door locks failed. The cd player doesn't work. The low beam head lights do not provide enough light therefore the consumer has to leave the high beams on to see. This problem has been checked three times but the dealer said they seem correct. The passenger seat broke. The starter failed and as a result the vehicle would not start. The steering pump failed and as a result the steering wheel became tight when making turns. The rear heater lines were leaking. The water pump leaked.

- Waconia, MN, USA

problem #100

Jan 252004

Town & Country 6-cyl

  • Automatic transmission
  • 93,900 miles
Air bag warning light, no horn, no cruise control. Possible cause clock spring harness.

- Saint Louis, MO, USA

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problem #99

Jan 152004

Town & Country 6-cyl

  • Automatic transmission
  • 96,000 miles
1996 Chrysler Town and country minivan airbag light comes on and stays on. Horn does not work. Cruise control does not work. Article in newspaper indicated that the National Highway Traffic Safety Administration is investigating model years 1998 and 1998, but I am experiencing this problem with 1996 model.

- San Diego, CA, USA

problem #98

Dec 112003

Town & Country

  • 68,000 miles


After starting the vehicle air bag light illuminated and stayed on the remainder of the time that vehicle was being operated. Dealership notified, but was unable to resolve the problem.

- Atlanta, GA, USA

problem #97

Apr 091999

Town & Country 6-cyl

  • Automatic transmission
  • 90,000 miles
The spring in my steering wheel has broken, airbags are inoperative, horn is inoperative, not to mention the other things that won't work because of it. I understand there was a recall on it...up to 70,000 miles, I never received anything about this, I was only told that it would cost 250 dollars to get it fixed by Chrysler.

- Pasadena, TX, USA

problem #96

May 012002

Town & Country 6-cyl

  • 132,000 miles
I have a 1996 Chrysler Town and country minivan and for over a month the air bag light began to stay on. I didn't worry about it as I believed that it was likely that my air bag still worked, but I was certainly wrong about that. My cruise control was and still is operating erratically. Yesterday I discovered that the horn did not work. I also was told that all three problems were likely caused by a broken or damaged clock spring. I believe that Chrysler should definitely B E required to issue a recall regarding these serious safety defects (the air bag and the horn are safety equipment) and repair it completely for the owners at no charge. **dimsii IVOQ entry posted after 12/12/02 cut-over to artemis*763081

- Everett, WA, USA

problem #95

Oct 312002

Town & Country

  • miles
The vehicles clock spring failed.

- La Porte, IN, USA

problem #94

Feb 102003

Town & Country 6-cyl

  • Automatic transmission
  • 66,700 miles


I recieved a recall on my Chrysler Town & Country for replacement of the clockspring and the dealer would not do it. They have my recall card and won't give it back

- Ruskin, FL, USA

problem #93

Jan 152003

Town & Country

  • miles
Consumer is having problems with the clock spring.

- Eagle, ID, USA

problem #92

May 042002

Town & Country

  • miles
Head on collision with a quarry dump truck at an uncontrolled intersection. Air bags did not deploy. Van was totaled.

- Warminster, PA, USA

problem #91

Nov 142002

(reported on)

Town & Country

  • miles
Air bag light stays on, horn and cruise control inoperable.

- Aurora, CO, USA

problem #90

Oct 012002

Town & Country

  • miles
Consumer states air bag light came on without warning. Dealer advised air bag needs to be repaired.

- Seal Beach, CA, USA

problem #89

Sep 072002

Town & Country

  • miles
Clockspring failure making airbag and cruise control inoperable.

- Torrance, CA, USA

problem #88

Aug 012002

Town & Country

  • miles
Belt tension" and "power string" failed, causing horn/ airbag, and cruise control to fail.

- Renton, WA, USA

problem #87

Aug 082002

Town & Country

  • miles
Clock spring assembly was replaced on 09/03/02. Air bag light stayed on and cruise control did not work prior to replacement. Cost $180.83. Other incidents of this problem are well documented on the internet. Replacement work performed by lucas smith Dodge, 1600 parkway West, festus, mo 63028, (636)933-5000.

- Festus, MO, USA

problem #86

Aug 192002

(reported on)

Town & Country

  • miles
No summary listed for above vehicle.

- Wichita, KS, USA

problem #85

Oct 202001

Town & Country

  • miles
Clock spring failure resulting in air bag light staying on - e.g. the drivers air bag probably won't deploy if an accident occurs - also the horn no longer works

- Pewaukee, WI, USA

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