This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated the left front and both rear wheel rims are corroded on the inside. Due to the corrosion the tires will not remain inflated. The vehicle was taken to a body repair technician.
Consumer noticed that the tires looked as if they were going flat. Vehicle was taken to a dealer, who informed the consumer that the rims were the problem not the tire. The rims become pitted, and allowed air to escape through the pits. Also, tire dealer informed the consumer that many Chrysler products were having the same problem with their chrome wheels.
- Akron, OH, USA
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Safety complaint - corroding rims on Chrysler Town & Country limited, (standard equipment) cause leaks and flat tires. The rims leak because of a faulty manufacturing process that causes the chrome to flake off around the tire bead.
I have had to replace 3 of my my 4 chrome alloy wheels as they are coming apart at a seam near the bead of the tire. My first thought was that the rims sustained a blow, but it shows no sign of impact. This strikes me as a severe defect with possible serious injury implications. The dealer's service department was rude and dismissed any possibility of a potential defect.
Consumer called complaining about having problems with rims and the wheels. Stated that they are original equipment and the chrome on the wheels rims is pealing off and damaging the tire from the inside because of the corrosion of the rims. Manufacture was contacted and stated that they never had a problems like that and that they would not replace it.
All of a sudden 3 of 4 tires were not holding air. Slowly deflating requiring at least weekly inflation. Took vehicle to tire shop where it was discovered that the aluminum/chrome wheels which came on the vehicle were deteriorating, making an air-tight seal impossible. Will this condition ultimately affect the integrity of the wheel? contacted daimler/Chrysler and they responded "...,your request for consideration in this matter must be declined, " as the vehicle is out of the manufacturer's warranty period.
Wheel rims are are leaking due to oxidation on the plating. All tires leaking air weekly. Note the number of complaints about this problem indicates it is common to this vehicle.
Right front tire went flat. Inspection by local repair shop found that the wheel rim had sustained severe corrosion damage. Corrosion had eaten through the chrome plating on the aluminum, and caused pinhole leaks, leading to the loss of air pressure. Inspection of the other three wheels indicated moderate corrosion on one of the other rims. Consumer was aware of other complaints relating to corrosion and would like to see an investigation pending....
Right front and rear wheel rims are corroding, resulting in air holes causing tire to go flat. Contacted dealer. Consumer states that the chrome plating is flaking off.
When local tire service center examined tires for an air leak all of wheels were corroded on the interior, allowing air to escape through the rim. Nts. The four chrome wheels were corroded and were replaced by the consumer. The consumer believes the wheels were defective and the manufacturer should reimburse him the cost of the wheels.
The inside of three rims show signs of oxidation which caused air loss in the tires due to lack of a smooth surface with which the tire could mate, the shop stated that chrome plated wheels should not be used in winter as the road salts destroy the plate, consumer believes chrome plated wheels should never be offered as an option for vehicles delivered to regions with snowy winters and thinks they should be recalled. Nlm
Rims are developing holes inside of the rims and the air leaks out. Consumer took vehicle to dealership, and mechanic told him that vehicle passed warranty mark. Left front and right front rims developed pin holes in middle of rim.
- Melrose Park, IL, USA
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A D V E R T I S E M E N T S
- Woodbridge, VA, USA