fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,288 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2001 Chrysler Town & Country brakes problems

brakes problem

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2001 Chrysler Town & Country Owner Comments

problem #9

Mar 302005

Town & Country 6-cyl

  • Automatic transmission
  • miles


Faulty brake rotors. Warped rotors due to poor design. Dealership said that rotors were poor design and no cooling vents on rotors it's self. Van was making squeaking noises and pulsating feeling when brake was applied. Took van to mechanic to look at rotors. Mechanic said he didn't see any problem so he cut all four rotors and said brakes were fine. Van worked fine for about two weeks. Then the squeaking and pulsating started up again. I then changed all four rotors and brake pads. Worked fine for about two months and then the problem started again in the month of December. I have owned the van for less than one year and I would like to know if there is a solution to this problem. Also compensation for parts. This is my only vehicle and I Transport my three kids and wife. My main concern is their safety do to this problem. In January I checked the brakes again and found that the rear left rotor was warped and found a chunk of the original rotor had broken off. I replaced it and saved it. I would like to know what can be done about this. Two mechanics have looked at the problem and they keep informing me that the rotor are a poor design from the manufacturer.

- Lebanon, PA, USA

problem #8

Jan 052004

Town & Country 6-cyl

  • 25,000 miles
Consumer indicated that when depressing the brakes steering wheel vibrated. Vehicle was serviced, and dealership noticed rotors were warped. The warped rotors were not covered under the vehicle's warranty.

- Las Vegas, NV, USA

problem #7

Sep 232003

Town & Country 6-cyl

  • miles
Vehicle brake rotors were rusted inside and out. The vehicle made noise when the brakes were applied. The vehicle was taken tot he dealer where the technician determined that the rotors were rusted from the inside out and could not be cut. The technician stated that the steel used on these rotors was inferior because it was porous. The consumer requested reimbursement for the rotors.

- Elgin, IL, USA

problem #6

Nov 082003

Town & Country 6-cyl

  • Automatic transmission
  • 15,000 miles


Brake rotors have been resurfaced twice during 30,000 miles of driving.

- Kaneohe, HI, USA

problem #5

Mar 232003

Town & Country 6-cyl

  • Automatic transmission
  • 6,715 miles
Have had front end / rotor problems reported @ 6715miles, 10,806 miles, 21,060 miles and 24,179 miles. It is unreasonablefor rotors to need to be resurfaced or replaced 4 times in less than 25,000 miles. Obviously something is defective causing them to fail. This is a major safety concern for me and my children.

- Santa Cruz, CA, USA

problem #4

Jun 062003

Town & Country

  • 27,000 miles
Sudden warpage of the front disk brake rotor caused vibration of the front end and loss of steering control. Was not being driven under any load, only 1 passenger in the car. Vehicle is not used to tow trailer.

- Portland, OR, USA

problem #3

Nov 012001

Town & Country

  • 6,380 miles


The vehicle made a knocking noise in the front end. The dealer replaced the front suspension strut, strut mount, front sway bar and sway bar link. The rear end of the vehicle also made noise. The dealer replaced the transfer gear set. The vehicle also experienced a whining noise in the steering wheel. The dealer replaced the spring clock along with the shroud stabilizer. Power steering fluid due it being clog and caused the steering to whine when turned. The rear lift gate would not open with the remote. Faulty front rotors squeaked when applied. The drivers side window would not go up due to a faulty regulator. The cruise control would not disable when the brakes were applied and the brakes would not work when the cruise control was engaged. The rear windshield wipers were inoperative. The engine made noise when started. The timing chain failed and caused the check engine light to illuminate. The O-rings failed and caused fuel odor inside the vehicle.

- West Milford, NJ, USA

problem #2

Jan 202003

Town & Country

  • 21,500 miles
The rotors had to be replaced every 4 months, when the brakes were applied the vehicle vibrated.

- Sonoma, CA, USA

problem #1

Sep 142001

Town & Country

  • miles
A squealing noise from the left and right wheels, and pulsation when applying the brakes was experienced. The front wheel bearings and rotors were replaced on 9-14-01. On 11-01-01, brought vehicle in for squealing noise in front wheels. Noise wasn't heard by tech. Told it could be ABS self check. Heard noise while driving home at 30-35mph. Nov. 2, 01, brought car back. I wasn't comfortable with diagnosis given on 11-01-01. Tech. Still didn't hear noise. Vehicle was put on lift and checked, but nothing was found. I kept a log, and recorded squealing noise heard on 11-23-01, 12-4-01, 12-05-01. Brought car back for squealing noise on 12-13-01. Tech. Heard noise, and replaced 2 rivets on splash shield. I still heard the noise while driving home. Also recorded hearing noise on 12-17-01 & 12-29-01. Brought car back on 1-3-02. Quality control mngr. Went for a test drive & heard the squeeling noise (approx. 30 mph), however, when the mech. Took it out, he couldn't hear it. They suggested that I bring the car back when it consistently makes the noise. On 3-11-02, car started to make a different and very loud squeeking noise while traveling at 10-20 mph. Noise continued if I maintained speed, but once I drove 30 mph or more, noise wasn't present. Brought car in for service 3-12-02. Veh. Made 1 short squeek noise for tech. When leaving the parking area. Once on the main road, noise could not be heard, however, the squealing noise that I have continuously complained about, could be heard quite clearly by me, but not by the tech. Another tech joined us for the road test, and he could not hear the noise either. Checked veh. On lift. I was told everything looked good and tight. They advised me that the squeeling noises I'm hearing are just "normal brake noises". w hen I left, I immediately heard loud squeeking noise & ret'nd. Car. Tech. Heard noise too, & replaced rear brake pads. 3-28-02, squeeking noise returned at 15mph, & again on 3-31-02.

- Merrimack, NH, USA

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