CarComplaints.com Notes: What the heck happened here? A year after getting our "seal of pretty good" for the 2004, Chrysler turns around and delivers this crapwagon.
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Chrysler Town & Country. The contact was driving at speeds of 25 mph when the vehicle began to veer to the right without warning. The contact was unable to control the vehicle and proceeded to crash into three mailboxes. The vehicle was towed to the dealer where the mechanic advised that the lower control arm had fractured. There was also other unknown body and suspension failure as a result of the crash. The vehicle was not repaired. The manufacturer was not notified. The failure and current mileages were 82,000.
1.) events: Noticed a loud noise when turning sharply at slow speeds, and a different but locally the same noise, when braking hard. 2.) failure: Hasn't failed yet because I am having the problem repaired at a cost of $800. Vehicle has less then 50,000 miles. 3.)replace both upper and lower control arms, (they are one part so regardless of which fails, both have to be replaced doubling the cost to me). Parts are available. After reviewing many entries on line from other owners of this vehicle, this seems to be a problem that is endemic to the model. Chrysler refuses to assist with the service, stating that the vehicle is out of warranty. According to my repair tech, this is not a problem that should be left un-attended and could cause a serious accident at any speed.
- Midlothian, VA, USA
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- Darlington, WI, USA