This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Chrysler Town and country. While driving 55 mph, the vehicle inadvertently surged. As a result the vehicle stalled and completely shut off. The vehicle was towed to porterville Chrysler Jeep Dodge (777 olive ave, porterville, ca 93257, (559) 784-9512) where the contact was informed that the win module needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 86,000.
While in motion the car will just turn off, steering wheel locked and I could not steer. It has turned off on me while driving on the highway with my children. It will start back up but can not go longer than a mile before it does it again.
Clockspring causing electrical malfunction very similar to that in which was a recall on this same vehicles just a few years prior. Seat belt light flashes and dings even when seatbelts are locked while driving. ABS lights come on periodically while driving, vehicle gear shift locks while vehicle is in park running causing vehicle to have to be shut off before it will release. Cruise control malfunctions while driving. Done research to other owners of this vehicle style and others have complained of similar findings, however seems noone has contacted you yet. When these problems started they have been an ongoing issue daily.
When on the road in warmer weather everything is fine and then all electrical components stop working windows, air conditioner, speed control, radio, not sure what else. All idiot lights come on, wipers come on and wont stop until key is in off position or if you keep driving it will eventuality come to normal but until it does, no windows, no ac makes it a hazard in traffic at temps around 100 degrees. Makes one wonder what will happen next because it gets real hot in the car real fast and it works on your mind. When the weather is cool it hardly ever happens but when it does occur its for a shorter time. Headlites say on but I'm not sure about the brake lites and turn signals.
The contact owned a 2008 Chrysler Town and country. The contact stated that the vehicle had a strong hesitation. The check engine warning light randomly illuminated and the vehicle stalled numerous times. The vehicle was taken to a mechanic twice who replaced the egr valve and vacuum line. The dealer also completed a manufacturer recall repair for the ignition switch; however, the vehicle continued to hesitate. While driving less than 15 mph, the vehicle independently surged forward at a high rate of speed and crashed into the rear of another vehicle. The contact sustained a whiplash. A police report was filed. The air bags did not deploy. The vehicle was destroyed. The approximate failure mileage was 75,000.
- Staten Island, NY, USA
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While driving I had slowed slightly down a hill and started to accelerate up hill, when I crested hill the gas pedal got stuck. I had 2 children in car. Got really scared. I quickly swiped my foot under pedal to knock anything blocking out of way, nothing there. I hit brakes, car kept going as it wasn't strong enough to hold it back. Threw car in neutral and the engine was screaming. As I rolled to side the pedal, with manipulation, became unstuck. This was a very scary incident, which could have ended badly. I researched on the net and saw many other complaints of this nature. Please do something. Consumers are being robbed of the 2nd biggest asset they spend their hard earned money on.
I just got my Chrysler Town and country, it hasn't even been three months since I got it and now the barometric pressure is low witch is causing other problems witch also cause the car to shut off while driving I have had one person tell me that the car shouldn't be on the road. I was mad because I only got it because I'm expecting my third child. I don't think its right that now I'm stuck with the car and the dealership can't do anything about it, don't get me wrong I love the car it just the problems I'm having with the car...the part that's on recall on my car I was told that Chrysler has made the part yet recall L25 I don't think I'll be getting another Chrysler.
We're following up on our vehicle invoice and receipts sent to Chrysler customer assistance, P.O box 21-8007 auburn hills, mi 48321-8007. It has been over 3 months and we still haven't received the proper reimbursement for the recall. We should have received our payment within 60 days as documented in the recall notification. The recall # is L25/ NHTSA 14V-373 due to the frequency operated button ignition key which would cause the engine to shut off. Please contact us with the status or update to this recall.
Many, many, many times this has happened. I will either be slowing down for a red light, to make a turn, or hit a bump and the car shuts off. No particular reason, no idiot lights come on indicating a problem. If I didn't pay attention to the heating/cooling fan, it shuts off, I wouldn't know this has happened. Twice I have been driving on the freeway, hit a bump and the car shuts off. 65 mph with children and pets in the car!. a couple of times the car has just shut off at a stop, no bump, nothing apparent. I have been in to the dealership three times, spending large amounts of money and all they can say to me is I'm sorry we could not duplicate the situation. I received a recall notice on 09-15-2014 about the problem and as of this date, 01-16-2015 I have not been notified that it is my turn to get the ignition fixed. My husband and I both called the dealership two times each and all they can say is that the part hasn't been manufactured or that they haven't heard anything from Chrysler.
For the past several months the car will not start and takes several tries to successfully start the car. It hesitates at around 35 mph and tries to stall. I have been waiting for Chrysler to follow up with a second (L-25) recall notice. Yesterday, 12/14/14 while going around a round-about it died completely and I lost power steering, and all power to the car. I was able to restart the car and return it home. This is my main form of transportation, used to take the kids to school and activities. I was told by the dealer today they have been advised not to touch it by Chrysler and told to contact Chrysler. The representative at Chrysler said I needed to take it up with the dealer as it is not a matter of having a part, but that Chrysler does not have a solution. This is very concerning, as it poses a serious safety to concern to me, my kids, and other drivers. Please let me know what recourse I have in getting Chrysler to complete the full repair to my satisfaction. * mopar website says parts are available. It would seem a huge liability that Chrysler would not make driver and passenger safety priority.
Had to take my van on 11/10/14 tate dodege Chrysler Jeep.Inc.I place an call to Chrysler group recall assistance center. About the problems with on going issue with my van, pay $335.35 for clock spring which restore an not working horn, speed control, ele.stability control, air bag light stay on, radio control.what I just paid for was an recall starting 1998 until now, I am planning on sending in my paper work. I send into your offices paperwork about all the other issues and problems I am having with my van wireless module, vehicle started, key stuck in on position, remold start not working properly, wireless ignition node modue (L25 safety recall L25, csn 1).and more.
Just purchased a used 2008 Chrysler Town & Country. It was taken to the shop for extensive maintenance, including the replacement of the hub bearing - front right with oem parts. Upon further inspection we ascertained that there is a recall for this part for the 2008 model year. Chrysler notification K19 states: "the front wheel bearings on your vehicle (VIN: Xxxxxxxxxxxxxxxxx) may develop a growling or grinding noise. The bearing noise may increase or decrease during turning maneuvers. What your dealer will do: Chrysler will service your vehicle free of charge (parts and labor) well, it turns out that my vehicle VIN number is not included in the recall. Is there a reason for this" can you look into this" thank you.
Regarding safety recall: L25/NHTSA 14V-373 I have been complaining about this problem since 2008! since it is an intermittent problem, the service representatives at East hills Chrysler (greenvale, NY) ignored me. I was told repeatedly that there was no such problem. My car stalled several times when I was on NY expressways going approximately 55 mph, and on neighborhood roads going a range of 25 to 40. It happened to my 18 yr old daughter on the long island expressway when she was going 55. We and you are lucky no accident occurred and we were able to get to the side of the road. The car does not start properly either. The ignition does not catch unless the fobik is wiggled of the brakes and gas pedal are tapped repeatedly. I complained about this problem every time I took my car to the dealership over the last 6 years. Each time, I was given a different excuse. Now East hills has my car indefinitely because parts are on back order indefinitely. To boot, the loaner car was dirty, smells bad, windshield was smoky, one tire needed air, and the washer fluid was empty. I am not at all satisfied with this car or the East hills Chrysler dealership. Maybe someday, you will also acknowledge the brake system problem. For now, it's about time you acknowledged the ignition/fobik problem! we've known about the problem for years!
At low driving speed the engine did not maintain idle and stalled. Due to the engine stall, the brakes, and power steering were disabled and the car continued in motion moving forward at approximately 8 to 10 mph. Driver was able to maneuver to the shoulder of the road and coast to a stop with only the very limited steering and breaking power remaining. Once at a full stop the car was able to restart once the shift lever was placed in the park position. Since this initial incident, the same stall problem has recurred about twenty times in total for two different drivers. Each time the car has been in motion at low speed and usually with the driver backing off the accelerator with the driver's foot moving off the gas pedal and onto the brake pedal. The vehicle was inspected by the dealer more than once and it was stated by the service manager that the issue could not be duplicated when test driven. Also it was stated that no fault was recorded by the standard computerized test of the car.
I was driving to the store at approx. 40 mph when all of a sudden I noticed my dashboard and my fuel gage went down, my speed dropped I didn't know what was happening. My car was slowing down but since I was going downhill I coasted. I realized my engine had shut off. I panicked but thankfully thought to turn the ignition switch and the car turned back on. I thought it was a fluke. But this issue has occurred several times while driving. The same scenario. I realized by just bumping the key it turns off the engine. If I turn my ignition and if I don't hold it long enough, it will move back to off position. I mean I barely bump it and it can turn off. It has happened while driving at least 4 times. I have not gone to my Chrysler dealership because I didn't want to pay an out of pocket expense and I no longer have the warranty on it.
The contact owns a 2008 Chrysler Town and country. The contact stated that while driving at various speeds, the driver's side sliding door erroneously opened and closed independently. The vehicle was taken to the dealer, who diagnosed that the defect was caused by severed wires of the wiring harness that were inside the sliding door. The vehicle was not repaired. The contact also stated that the vehicle would frequently fail to accelerate and the cruise control would independently activate. The vehicle was not diagnosed by the dealer or repaired. The manufacturer was notified and no solution was offered. The failure mileage was 88,000.
I've been driving along about 60 and needed to accelerate quickly and floored it to pass, the accelerator has stuck and I've had to use my brakes to get it unstuck. This has happened twice this month.
I have a Chrysler 2008 Town and country with 66000 miles on it. While driving my van at approx 35 miles per hour the van suddenly flashed the electronic throttle control light, check engine light, and slippery condition light. The van lost the ability to press on the gas pedal and make it go. It continued to idle down the road, but the gas pedal made no difference on the speed I was going. I idled into a driveway, turned the van off, let it sit for approx 30 minutes, then restarted the van. The van started fine, but while driving it home it did the same thing. I idled the last 1/2 mile home to get the van in the driveway. The next morning I made a service appointment and drove the van to the dealership. It stopped running one time on the drive, which is approx 5 miles away from my house. I again had to stop the vehicle, put it in park, and restart the vehicle. The dealership called and said that it was a wire going to the electronic throttle control that needed to be repaired. I see that there was a service bulletin regarding this issue in the 2010 Town and country and didn't know if the same bulletin applied to the 2008. I feel that this is a major safety issue as the van loses all ability to get up and go. Had I been driving on the highway when it lost all power I could have caused a major accident! within the past month we have also replaced the egr valve, the power steering fluid line, and the power harnesses on the door. They are now taking apart the engine because it is making a "lifter tapping" noise.
In my 2008 Chrysler Town and country which now has about 70,000 miles on it I have changed the front brakes and rotors 6 diffrent times. When going down a hill and braking the steering wheel shakes so bad and I dont feel like I have a full pedal. Have taken back several times to ask about the problem and all I get is a run around from a chrsler garage.
Our 2008 Town & Country touring has begun shutting down while moving without warning. It has happened six times in 3 months at both lower speeds, and once going 60+ mph on a busy interstate. When it loses power, we lose steering and breaking power making it very difficult to control the vehicle. This is a very dangerous situation, particularly for a car normally filled with children. It also occasionally will stall every time you start it. Ours will throw no codes and no warning lights come on, so no one has been able to find the problem. The dealership claims no knowledge. This problem is discussed on multiple forums and going back only one year there are at least 7 other complaints of the same issue (ODI id numbers: 10453837, 10452564, 10450629, 10441113, 10438800, 10428568 & 10422766) and many more dating past that. I know you all are probably very busy reviewing complaints, but Chrysler and NHTSA should not be waiting for some one to get in a serious accident before figuring this out becomes a priority.
A D V E R T I S E M E N T S
- Springville, CA, USA