This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact stated that while driving approximately 15 mph, all the warning lights illuminated and the vehicle stalled. The vehicle could be restarted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The vehicle was included in NHTSA campaign number: 11V139000 (electrical system) however, the part to do the repair was unavailable. The failure mileage was unknown.
The contact owns a 2009 Chrysler Town and country. The contact stated that while driving at various speeds, the engine stalled. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system). The contact stated that the part needed to remedy the vehicle was unavailable. The manufacturer was not made aware of the failure. The failure mileage was not available.
The contact owns a 2009 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 11V139000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the vehicle repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 4/15/15 updated 11/12/15
- Dayton, OH, USA
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The contact owns a 2009 Chrysler Town and country. The contact received a notification of NHTSA campaign id number: 11V139000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. The dealer was unable to inform when the part would become available. The manufacturer was notified of the issue. The contact had not experienced a failure.
To an ODI investigator: There is a clear and present danger present with this vehicle randomly shutting down while driving. I have experienced this shutting down on approximately 15+ occasions. When the vehicle shuts down, I lose power steering, braking and I'm sure airbags. In reviewing the first 30 complaints associated with this vehicle - I observed 6 out of 30 complaints related to the same problem, all described this event (I didn't want to weed through all 200+ complaints when the first 30 exhibited this serious issue) - the vehicle shutting down while driving. These are the numbers associated with this problem - I'm sure there are others: 10669606 / 10669083 / 10660772 / 10661814 / 10658525 / 10658922 all these state that the vehicle shuts down while driving randomly with no explanation - this is a serious issue and there seems to be a common defect somewhere - this needs to be addressed - find out what Chrysler knows about this issue because it is a safety issue for everyone on the road.
The contact owns a 2009 Chrysler town and county. The contact received notification of NHTSA campaign number: 14V373000 (electrical system) however, the part needed for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 3/4/15 updated 03/26/15
The contact owns a 2009 Chrysler Town and country. The contact stated that the key was difficult to turn into the off position. The contact received a notification of NHTSA campaign number: 14V373000 (electrical system) however, the part was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 69,800.
The contact owns a 2009 Chrysler Town and country. The contact stated that while attempting to start the vehicle, the engine failed to start. The failure occurred intermittently. The vehicle was taken to the dealer where the starter was replaced, but the failure persisted. The manufacturer was notified of the failure. The contact also received notice of NHTSA campaign number: 11V139000 (electrical system) in August of 2014, but the part needed to repair the vehicle was not available and no estimated time to receive the part could be provided. The failure mileage was 20,000.
The vehicle has stalled under the following conditions: Engine warm driving on bumpy road less than 25 mph (this is how the stalls began), now - engine cold or warm vehicle in deceleration mode - many different speeds from 25 to 60 mph. I can 'feel' a slight loss of power in the vehicle when stalling is prone to happen, I can almost anticipate it now and drive two-footed to keep it from happening. Stalling has occurred over 30 times in the last six months. There are no mil codes in the system. According to Chrysler hotline - the vehicle is not part of the ignition switch recall for 2009. No repairs have been made. Not taken to the dealer because it seems impossible to duplicate and thought that would be a waste of time.
The contact owns a 2009 Chrysler Town and country. The contact received a notification of NHTSA campaign number: 11V139000 (electrical system) however, the part to perform the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact received a notification of a NHTSA campaign number: 11V139000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact stated that a recall notice for NHTSA campaign number: 14V373000 (electrical system) was received in August of 2014. The dealer informed that the part needed to remedy the vehicle was not available and no estimated time for receiving the part was available. The manufacturer was not notified of the issue. The contact did not experience a failure.
The contact owns a 2009 Chrysler Town and country. The contact stated that the part was not available for NHTSA campaign number: 11V139000 (electrical system). The manufacturer was not made aware of the issue. The contact did not experience a failure.
We received a recall notice in October to replace a fobik (frequency operated button ignition key) in our 2009 Chrysler Town & Country van. Since that time we have called our dealer on numerous occasions to schedule an appointment to have the part replaced and each time the dealers response is that the part is not available. We are concerned about the safety of the vehicle and would like to have this part replaced as soon as possible.
The contact owns a 2009 Chrysler Town & Country. The contact received a notification of NHTSA campaign number: 11V139000 (electrical system) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
My vehicle was issued a recall on June 16,2011 dealing with the wireless ignition; however, I did not receive a notice for this specific recall until June 2014. I immediately brought my vehicle to a Chrysler dealer. But after inspecition, they said they did not have the part needed to fix the problem. Since June 2014, I have made several phone calls only to be told that they are still waiting for the part. Since this is a safety issue, what can I do to speed up the process for rectifying my situation?
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 11V139000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 11V139000 (electrical system). However, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. Mailed out 01/13/15
A D V E R T I S E M E N T S
- New Smyrna Beach, FL, USA