This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This vehicle was purchased and equipped with a wheel chair ramp for our daughter. As soon as the recall letter was received, my wife contacted the local dealer and they ordered the part on 10/27/15. Several follow up phone calls have been made with dealer instructions to call back in a month. Today, the ignition system locked up and we have no way to get our daughter to and from school without renting a wheel chair van at over $120 per day. I don't know if this is the dealer's, manufacturer's or supplier's fault but I don't think it should be our responsibility to rent another vehicle due it taking them over 3 months to get the part needed. It is my understanding that they will deny any rental fees.
We received saftey recall RO3 / NHTSA 14V-373 called dealership service department on 1/08 and 1/22 and 2/06/2016. '412 856-1422 'struggling to get parts. 'on 1/08 and 1/22 I was told I was on a list to get work done. 'on 2/06 I was told the list was informal and I was not on it. Odealership claimed there was nothing they could do. Oasked for VIN, which is the first time I was asked for VIN to make sure they were looking for the right part. Said it could take to July. Monroeville Chrysler Jeep 3651 william penn highway monroeville, pa 15146
The contact owns a 2009 Chrysler Town and country. The contact stated that the vehicle did not start. The vehicle was able to be started after numerous attempts. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 84,831. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V373000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The VIN was invalid. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Moneta, VA, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The VIN was unknown. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact received a notification for NHTSA campaign number: 14V373000 (air bags, electrical system); however, the parts needed were not available to do the repairs. The contact mentioned that the manufacturer exceeded a reasonable amount of time. The dealer explained that the parts were on back order. The manufacturer was not made aware of the delay. The vehicle was not repaired. The contact experienced the failure listed in the recall with the vehicle turned off after driving over a pothole or bump. The failure mileage was 70,000. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. The contact stated that the vehicle was inoperable even after the engine was started. The contact received notification of NHTSA campaign number: 14V373000 (electrical system, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 70,000. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) but the dealer was unable to supply the part within a reasonable time frame to receive the recall repair. The contact was unable to determine when the vehicle would be repaired. The dealer did not give a specific date for when the part would become available. The manufacturer was notified of the issue. The contact was not experiencing a failure. Parts distribution disconnect.
I have had (3) R03 (wireless ignition node) module recalls and no dealer has been able to fix it. I have been to 3 Chrysler dealers in the past 2 years about this problem and they all say they do not have any parts available and no fix is in site. So, what does this mean and how do I get my car fixed? I just received another recall on this same problem.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 03/15/16 the consumer stated the vehicle was fixed. Updated 03/30/16.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. While the vehicle was parked, it was difficult to remove the key from the ignition switch. The failure recurred on several occasions. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 78,000. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. The contact received a recall notification for NHTSA campaign number: 14V373000 (air bags, electrical system) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
The contact owns a 2009 Chrysler Town and country. The contact received a notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2009 Chrysler Town and country. The contact stated that the vehicle was repaired under NHTSA campaign number: 14V373000 (air bags, electrical system). While driving 55 mph, the vehicle stalled without warning. The vehicle was taken to the dealer, but was not repaired. The contact stated that the failure was intermittent. The manufacturer was notified of the failure. The approximate failure mileage was 71,000.
The contact owns a 2009 Chrysler Town and country. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Springfield, IL, USA