This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
First issue is the back up camera and blind spot sensors quit working. Very costly price to have fixed so chose not to fix. Now it doesn't want to start. Did some research and it looks like Chrysler had some recalls for the tipm on different makes from 2011, but not on this particular vehicle. How do they know for sure that they all shouldn't have been recalled. Also side passenger door buzzes when you lock or unlock the vehicle. Will never buy another Chrysler again. Very disappointed in all the issues we have had with this vehicle.
Vehicle started sometimes but not other times leaving me stranded alone....had to have the tipm replaced for over $1500......researched on line to find out that this has been a problem for Chrysler owners for years! but it seems Chrysler had not recalled the vehicles
Car would not start when parked in the driveway, had it towed to mechanic. They first said that the fuel pump needed replaced, then after replacing this part, they stated that the totally integrated power module also needed replaced. After 5 days without our vehicle and paying thousands of dollars, we are furious. I have been reviewing this problem with this vehicle and it appears to be a problem for many, many people, but nothing is being done by Chrysler. This is the exact issue as part of "safety recall R09 / NHTSA 15V-115 fuel pump relay". the Town and country was excluded from this recall despite using the exact same part and having the exact same issues.
Car will not start, will not stay started, or shuts off while driving. Or... the fuel pump will stick "on" while the car is off. This is due to the faulty integrated relays in the totally integrated power module failing. This is the exact issue as part of "safety recall R09 / NHTSA 15V-115 fuel pump relay". the Town and country was excluded from this recall despite using the exact same part and having the exact same issues. I would like to have the proper parts put into my car for safety reasons. The dealer wants to put the faulty parts back into the car after charging me a lot of money to fix this obvious safety issue that should have been recalled with the others.
- King George, VA, USA
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Since July my van will periodically not start, no rhyme or reason. It acts like it will start air comes on, etc. Sometimes it will start after attempt 4 or 5 or sometimes a whole day. I have been stranded multiple times, but every time I have taken to dealership and I have taken to 3 they can't duplicate. I have video proof of what happens but no one will help me. Contacted Chrysler but no help there. I am paying for a vehicle that strands me. I tried to attach a video but they are too long so I added a photo
On two separate occasion the car turned off while driving., another time I return to discover all the windows were down, another occasion the tire pressure sensor came on stating that the tires were flat. And last but no least shortly thereafter the car refuse to start
We started having issues with my van a couple months ago. Thought it was the fuel pump, so we replaced it. Still had problems. But much worse! van wouldn't start. And 3.5 hours later my fuel pump was still running. Did some further looking into it. Come to find out the tipm needs replaced (or just the relay). So looking into the system more, the tipm has caused the starter to not start. It is sitting in my garage until we can get the tipm work done. Not very safe. Very mad! I still owe money on this car and now we dont have a car big enough for the family. I will never buy Chrysler cars again!!! this has been the worst 7 months with this car!!!!
Our Chrysler Town and country started dying while going down the road, not starting at times, and causing a wide array of concerns including seat belt lights coming and going, air bag lights coming and going, fuel pump staying engaged after shutting off. This can happen at any random time. It was determined to be another fault tipm module in the vehicle, something that has been replaced before even.
2011 Town & Country 38,000 miles tipm replacement failure shut off fuel pump, defective fuel pump relay in module would not start, vehicle was stationary
I was driving the vehicle and all the lights on the dash came on and then went black, the van shut off while driving and I was almost hit by a big truck. The van will not start nor hold charge. Thae battery and altnator test good but it wont start. I have had it towed twice in less than a month and honestly cant afford to keep getting stranded. I purchased the vehicle in August of 2016 and this is our family vehicle, at this point I dont have transportation for my job and wouldn't feel safe driving it if it did run. So now im paying for a vehicle that doesn't run and frankly is a saftey hazzard. My husband is disabled and this was our transportation to and from his appointments as well. I have seen and read that thousands are having the same issue with Chrysler and still no recall. Someone please help.
Fuel pump relay not operating properly. Used to not operate fuel pump upon first start up. Now fuel pump will not shut off even with key out of ignition. Sounds like tipm issue. Constantly running fuel pump is very dangerous situation.
Car stalled while driving 40 mph, and will not start, tipm is defective, the internal fuel pump relay has failed, the vehicle is a 2011 Chrysler Town and country with 59000 miles
My fuel pump stays on when the vehicle is off due to a malfunction of the total integrated power module (tipm). This appears to be a common problem with these vehicles. We have had to change the battery several times. This started happening about a year-and-A-half ago (spring 2017)
My Chrysler Town and country began having what I thought was a minor turn signal issue. After replacing the bulb and that not correct the issue my mechanic replaced the fuses and that did not solve the issue. I was then told that my tipm box/system was bad. That an $800 part to fix a signal turn signal. Well it had to be replaced in order to pass inspection in order to continue driving the vehicle. So I replaced it. Fast forward 1 year later and my vehicle begins to intermittently spudder when coming to a complete stop. I then began to completly shut off at times after highway driving over a distance of 5 or more miles when I exit and stop or slow down after exiting the highway. When I took it to the shop, they test drove the vehicle and it stalled on the highway during their test drive diagnostic. They had to get assistance to get the vehicle out of the road. They then told me that only the dealership can correct the tipm system.
The contact owns a 2011 Chrysler Town and country. While driving approximately 25 mph, the engine suddenly shut off. After restarting the vehicle, the temperature gauge increased and decreased and the engine would continue to shut off. The vehicle was towed to an independent mechanic who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not repaired. Also, the contact stated that other electrical failures previously occurred, such as the passenger side sliding door would buzz and the windows malfunctioned. The local dealer (golling Chrysler, 2405 S. telegraph rd., West bloomfield, mi) was unable to determine the cause of the failures. The manufacturer was not notified. The failure mileage was 160,000.
Takata recall I have been having an issue with my car not starting for over a year. I've replaced 2 starters and still having the same issue. I have taken my car to the Chrysler dealership in woodriver, il and spent almost $400 and the issue still isn't fixed. They are the dealership and they can't even give me an answer or resolve what the real issue is. I can't keep taking my vehicle in and having it worked on. I think they know its the tipm. I will never buy another Chrysler again. I have 2 children and I'm scared every time I have them in the car. We bought this van to accommodate our family and also for road trip. We can't even do that anymore because we can't trust the van to go long distances let alone the grocery store. How has this not been recalled or addressed?
My Town and country has stalled while driving many many times. It always happens while I am driving. The very first time it happened was on Dec 2, 2017. I have taken it to 3 different mechanics, most recently the dealership. One of my mechanics initially told me they thought it was the tipm and that Chrysler has a known issue about this problem but have not recalled it or fixed the issue. My car also at times does not crank properly. I insert the key and turn it to the right and hold it as if I am starting the car. Silence and nothing happens for about 10 seconds and then it finally cranks up. This is very dangerous as I have only one vehicle and 2 kids that I drive to and from school every day. I am always in panic mode when driving the car. I am always scared because I know it can shut off at any given time.
The contact owns a 2011 Chrysler Town and country. On several occasions, the heating, air conditioning system, and the windshield wipers independently activated. The vehicle was taken to golling Chrysler Dodge Jeep Ram (2405 S telegraph rd, bloomfield hills, mi 48302, (248) 334-3600) where it was diagnosed that the totally integrated power module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.
A D V E R T I S E M E N T S
- Ottawa, OH, USA