really awful
Crashes / Fires:
2 / 5
Injuries / Deaths:
1 / 0
Average Mileage:
53,471 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chrysler Town & Country electrical problems

electrical problem

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2011 Chrysler Town & Country Owner Comments (Page 1 of 26)

problem #511

Sep 252023

Town & Country

  • 150,000 miles


The contact owns a 2011 Chrysler Town and Country. The contact stated that the vehicle was parked at his residence in the driveway, the contact stated a friend knocked on the door and informed the contact that the vehicle was on fire. The contact stated the fire extinguished on its own. The contact stated no fire or police report was filed. The contact stated that the fire seemed to have started on the driver's side of the vehicle and in between the second and third row of seats. The contact stated that he contacted the dealer to make them aware of the failure and was advised to bring the vehicle to the repair center. The vehicle was taken to the dealer. The manufacturer representative inspected the vehicle and advised the contact that the fire was not caused due to faulty Chrysler parts. The fire origin was unknown. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. The VIN was not available.

- Sterling Heights, MI, USA

problem #510

Dec 242022

Town & Country

  • miles
The van has a problem accelerating and also seems to stall while driving on the expressway before jumping quickly into acceleration there was a bad storm in Buffalo that I believe contributed to the problems of the Chrysler van

- Buffalo , NY, USA

problem #509

Feb 042023

Town & Country

  • miles
During random times; starting cold, starting warm, coming to a stop, accelarating, on city surface streets or on the freeway, after long drives or just going down the street; the minivan would stall and not restart. Fortunately able to coast to side of road on occassion. Non start condition would last between 15 minutes to days. This last event occured while turning in a busy intersection. Blocked cars and buses in all four directions on a Friday afternoon rush hour, putting ourselves and others at serious risk. There were no warning lights or anything other than a brief shudder before stalling. Roadside service called 911 first to get us out of the way. Towed to local mechanic who duplicated event and found that two separate recalls for faulty fuel pump relay was issued for other models but not our minivan. This family vehicle is now a liability if the fuel pump relay replacement is not made available to us.

- San Mateo, CA, USA

problem #508

Feb 132023

Town & Country

  • miles


After most of the major electrical components were replaced a new battery, alternator and computer. Ran for a week then just died for no reason had to be jump started just to get it moving. Also the lane blind spot detectors are in a very bad place and are subject to weather and broke.

- Woodbury , MN, USA

problem #507

Jan 302023

Town & Country

  • miles
My vehicle keeps locking and unlocking itself

- Sanford , ME, USA

problem #506

Oct 212022

Town & Country

  • miles
Upon leaving work my battery (only installed for 3 months) was completely dead. After a co-worker jumped my van off I went straight to Advanced and had them check the battery. It showed something was still on/running however the keys were in my hand and absolutely nothing was on or plugged in. He went ahead and replaced my battery. The next day I went out on errands and it started fine. That evening I was taking my family out to dinner and it would not start. It would crank but not start. I put it in neutral and back into park and it did manage to start. The following morning I went out and it would only crank. It would not start and the lightening bolt symbol and check engine light came on. First we changed the throttle body sensor (as indicated by the light). It still wouldn't start. After I had it towed to a garage they said the TIPM was faulty and had caused the fuel pump to burn out. I have seen/read numerous other people saying this has happened to their vehicle as well. The exact same issues. This issue has cost me over $1,500 and I still haven't had the TIPM fixed yet. With as many complaints on the same issue there should be a recall on this since it is obviously a manufacturing issue.

- Evarts, KY, USA

problem #505

Jan 042022

Town & Country

  • miles


The TIPM is failing, not allowing the van to start when it gets so cold out. We were quoted $2000 to get it repaired. We found an article stating this is a common issue and was being repaired by Chrysler.

- Lodi, OH, USA

problem #504

Aug 052022

Town & Country

  • miles
Going down the road 55 mh van quit rear hatch and sliding side doors unlocked and opened van will not start. These vans were recalled for something like this in the previous years. This one should have been recalled

- Hastings, MI, USA

problem #503

May 182022

Town & Country

  • miles
"P0740" OBD2 code, causing vehicle to Fail state Safety Inspection. issue is due to a defect within the transmission, very common with the 2011 Chrysler Town & Country. "Dealer Only Repair", very costly. Serious Safety Issue. Vehicle cannot be diagnosed by most Certified Mechanics. this faulty reading could mask very serious issues with the Transmission. This issue needs to be expedited to review ASAP. Thank You.

- Claremont , NH, USA

problem #502

Mar 022022

Town & Country

  • miles
When we bought the vehicle the battery kept dying. The dealership installed a new battery and it kept happening. They eventually said that the fuel pump was not shutting down when the vehicle was turned off and they said they fixed the problem. Fast forward a couple years and the vehicle would not start. Took it to a trusted mechanic who diagnosed it needed a new computer. He said it is a well known problem with this vehicle and asked if we ever had the doors open on their on (we have). That is part of the computer problem and so is the fuel pump issue stated above. When I told the mechanic about the initial issue he checked the fuel pump and found that the dealership didn't address the actual problem They used shoddy wiring to bypass the fuel pump. He said the wiring was so loose that it fell apart when he touched it and said that a sharp turn would've been enough to disconnect the wiring and shut the vehicle down while driving. This would've been very dangerous. He stated that we were very lucky. Apparently this happens all the time with these Chrysler. He recommended we file this complaint.

- Valrico, FL, USA

problem #501

Jan 282021

Town & Country

  • miles


1) Dash board lite up like a christmas tree, would not turn over. 2) Next time no lights would come on, completely dead. Turning the key over did nothing, no lights. Key would also get stuck in the ignition 3) They determined it was the powertrain control PCM 4) Originally the part was like $800, they messed on troubleshooting (fried my battery). They knocked the price of the part down to $517

- Duluth, MN, USA

problem #500

Dec 012021

Town & Country

  • miles
2011 Chrysler town and country, starts then shuts off after two seconds. Check engine light came on last night. Remote start disabled. Vehicle will not start via push button, must use key fob in place of pushbutton. Again remote start will not work. Vehicle starts and shuts off right away. From research done, cause being TIPM OR FUEL RELAY.

- York, PA, USA

problem #499

Nov 302020

Town & Country 6-cyl

  • 107,000 miles
The contact owns a 2011 Chrysler Town and Country. The contact stated that the vehicle failed to start-up. In addition, there was an abnormal exploding noise coming from the vehicle while driving approximately 40 to 50 MPH. The contact mentioned that the windshield wipers failed to operate occasionally. The vehicle was taken to the dealer where it was diagnosed that wireless ignition and WIN module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 107,000.

- Blackwood, NJ, USA

problem #498

Nov 092021

Town & Country

  • 157,000 miles
The contact owns a 2011 Chrysler Town and Country. The contact stated that the vehicle would intermittently fail to start up after multiple attempts. The contact would then take the key out of the ignition and press the auto start button on the key fob for the vehicle to start without incident. Upon investigation, the contact's son related that failure to a defective TIPM (Totally Integrated Power Module) which needed to be replaced. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 157,000.

- Phenix City, AL, USA

problem #497

Nov 022021

Town & Country

  • miles
Vehicle would lose power. First problem was while at the gas station with my children (age 4 and 1) and with the key in the cup holder, the doors locked on their own. I had to call my husband to bring spare key. The next issue was the vehicle battery drained and had to get jumped. The last issue was the vehicle would not turn on. All of the lights turned on but would not crank over.Took it to my local dealership and was advised that the TIPM failed.

- New Bedford, MA, USA

problem #496

Aug 262021

Town & Country

  • 136,000 miles
The contact-€™s daughter owns a 2011 Chrysler Town and Country. The contact stated while driving 25 MPH up an incline, the vehicle stalled without warning. Due to the failure, the contact had the vehicle towed to his home where he inspected the vehicle. The contact discovered that the Totally Integrated Power Module (TIPM) was defective and needed to be replaced. The contact spoke to an independent mechanic who informed him that there was no recall on the vehicle and that he was unaware of any issues with the TIPM. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 136,000.

- Indianapolis, IN, USA

problem #495

Mar 012021

Town & Country

  • 70,000 miles
The contact owns a 2011 Chrysler Town and Country. The contact stated while driving at various speeds, the vehicle would suddenly shut off without warning. On several occasions, the vehicle would not immediately restart. Additionally, on occasions, the vehicle could not be started after being parked for several hours. The cause of the failure was not yet determined. The local dealer was notified of the failure however, the manufacturer was not yet contacted. The failure mileage was 70,000.

- Bloomington, IL, USA

problem #494

Apr 052020

Town & Country

  • miles
I don't know much about vehicles. So when I get the obd scanned to make sure things are good to sell my van and it throws back many error codes, I was surprised. I thought the vibration/shaking was minor or just because I only had 4 out 6 engine mounts replaced. I was told the tipm was bad, the transmission, the tire pressure sensors don't work. The eco drive doesn't work. I was told that there was a problem with mine that was recalled but only on half of the vehicles and my vin wasn't one of them recalled even though it's the same problem. I was told the main fuse panel under the hood needs replaced. From what I was told, all the needed repairs will cost about as much as I paid for the vehicle itself. There have been lights on the dash since a few days after I bought it but the obd didn't want to put out any reading. I named her Christine because she seems to have a mind of her own. The rpm's go sky high whenever they feel like it so I often have to pull over, turn it off and wait about 5 minutes. I didn't know where to turn to get help with this before it nickel and dimes me into the even more poor house.

- New Port Richey, FL, USA

problem #493

Aug 012019

Town & Country

  • 90,000 miles
My tipm is failing slowly. My starter is pulling way to many amps when starting. I've changed it twice. My fuel relay has failed. A lot of the times when I start my car I have an icon for my ABS sensor come on and the only way to get it off is to pull over and restart my car. When the light is on on my dash. My car won't drive over 60mph and my rpms will run high and when you let off the gas while it's doing this it will take you almost to a stop within seconds. My check engine light never goes off. And no matter how many times it gets tested and reset it comes back within hours. So my auto start never works. Sometimes when I start my car I can't get my seatbelt alarm to stop singing so I have to pull over and restart. It all leads back to this tipm (electronics board below the fuse box). I've had it priced at 1300$ to fix it. But turns out it's the most common issue with this year of this van. Please help!

- Vidor, TX, USA

problem #492

Apr 012021

Town & Country 6-cyl

  • 145,000 miles
I just bought this vehicle secondhand the indicators for vehicle to close are on the airbag light is on the seats don't go up and down as supposed to they just make a noise and both passenger and driver side rear doors don't open and the windows don't go up or down my VIN number is [xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- West Valley, NY, USA

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