really awful
Crashes / Fires:
1 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
39,250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chrysler Town & Country engine problems

engine problem

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2011 Chrysler Town & Country Owner Comments

problem #8

Jun 112016

Town & Country

  • miles


I have a 2011 Chrysler Town & Country van with adjustable pedals. Per the manual żthe pedals cannot be adjusted when the vehicle is in reverse or when the electronic speed control system (escs) is onżż implying some type of interaction between the two systems. From time to time the escs will not come on or will stop responding to inputs, including not disengaging the escs when the cancel button is pushed (though it will disengage by depressing the brake pedal). However, if I toggle the adjustable pedal switch (in any direction) the escs immediately becomes responsive again. There seems to be some type of interaction between the adjustable pedal switch and the escs causing this problem. Iżve been to the dealer with no assistance. Due to the escs intermittently not disengaging via the cancel button this can be a serious safety issue.

- Palatine, IL, USA

problem #7

Mar 222016

Town & Country

  • 57,398 miles
The contact owns a 2011 Chrysler Town and country. While stopped at a traffic light, the contact's vehicle accelerated without warning and crashed into the rear of another vehicle. The air bags failed to deploy. A police report was filed. There were no injuries. The vehicle was towed to a body shop and repaired. The manufacturer was not made aware of the failure. The failure mileage was 57,398.

- New Castle, DE, USA

problem #6

Nov 112015

Town & Country

  • 91,000 miles
As we were driving at about 30 mph the van started to accelerate on its own. It revved up to 70 mph then to 50 then to 20 then back up to 70. We couldn't control the speed with gas pedal or the brake pedal. We were just gliding. I told my wife to put it into nuetral and tap on brake pedal till we finally slowed down. We then turned van off and let it sit. We then called are mechanics as we just had a transmission flush done. Of course they found nothing wrong with it because it wasn't doing it for them. We trust our mechanics as we have been using them for years now on all our vehicles and have never had a problem until this van. The next day we are sitting at a light and the van is jumping like it wants to go and a loud clunk noise happens like its shifting gears. Then the following morning my wife is getting in van to take kids to school and turns on van and it turns itself off. Our mechanics had this van for 2 days and have drove it with there computers hooked up to it and no red flags. The main mechanic says it's probably the computer. After further research on this van I now have found this is a very common problem with this make, model, year. Yet nothing has been done to resolve it. This is a major safety issue that apparently Chrysler is aware of but would rather make $1200 off consumers then fix on there own. Clearly my safety and my families safety isn't a concern for them. We drive almost an hour on the highway every other week. Now I have to be worried this van won't drive my family into another vehicle because its taking over and we have no way of stopping it.

- Rockledge, FL, USA

problem #5

Feb 022015

Town & Country

  • 75,000 miles


The contact owns a 2011 Chrysler Town and country. While driving approximately 60 mph, the vehicle failed to accelerate without warning. The contact depressed the accelerator pedal to the floorboard and the vehicle hesitated to accelerate. After the contact removed her foot from the accelerator pedal, the vehicle continued to accelerate. The contact also stated that the brakes would grind after the unintended acceleration. The failure occurred on several occasions. The vehicle was taken to the dealer who diagnosed that the battery needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.

- Ann Arbor, MI, USA

problem #4

Feb 152015

Town & Country 6-cyl

  • 59,900 miles
The contact owns a 2011 Chrysler Town and country. While driving 70 mph, the vehicle lost power. The accelerator pedal was depressed, but the vehicle failed to accelerate. In addition, the contact stated that the speedometer displayed zero and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to a dealer. The technician stated that the electronic ignition device needed to be replaced and the key needed to be reprogrammed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 59,900. Updated 3/31/15 updated 7/8/2015

- Eureka, MO, USA

problem #3

Apr 282012

Town & Country

  • 15,000 miles
The contact owns a 2011 Chrysler Town and country. The contact was driving 45 mph when the vehicle abnormally accelerated to 70 mph. The vehicle started to decelerate but abnormally accelerated again until the brake was depressed and by the contact. The steering wheel also started to shake and bounce as the vehicle was merged onto the shoulder. The contact exited the vehicle and discovered that the front passenger side tire was on fire. The fire was extinguished and the police were notified. The vehicle was towed to the dealer who ran a diagnostic test but could not determine the cause of the failure. The dealer replaced the brake pads and the tire. The manufacturer was not notified of the failure. The failure mileage was 15,000.

- Merrill, WI, USA

problem #2

Mar 012012

Town & Country 6-cyl

  • 4,000 miles
Van lunges after being at a complete stop before you push the gas. Cruise control unstable, revs very high and stays that was until vehicle is stopped. Dealer says this is normal.

- East Stone Gap, VA, USA

problem #1

Feb 152012

Town & Country

  • 11,700 miles
The contact owns a 2011 Chrysler Town and country. The contact stated that while driving approximately 70 mph with the cruise control activated. As the contact attempted to apply the brakes to deactivate the cruise control, the vehicle continued to accelerate to 100 mph. The contact then shut off the vehicle in order to stop the acceleration. The vehicle was later taken to the dealer where they advised him that the floor mat was the cause of the failure. The vehicle was not repaired. The failure mileage was approximately 11,700. The VIN was unavailable. Updated 04/11/12 updated 05/10/12

- Avon, OH, USA

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