This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The ABS light, Traction light, and Brake light all come on and simultaneously. I've been told that the ABS Module is bad and needs to be replaced. The fact that the module needs to be replaced concerns me since there are prior recalls for ABS Module with other Dodge, Ram, and Chrsyler makes and models.
TIPM is defective causing the car hard starting and stall.The fuel pump relay stays on draining the new battery. The car starts then shuts down after 2 seconds. The sliding doors open and close, horn stops, car alarm stops intermittently. I had to temporarily bypass the fuel pump relay.The cost of the TIPM replacement is $1500
Our tipm failed causing us not to be able to start the car we were told that the fuel pump was constantly running even though car was turned off...we paid a very large bill to get repaired and of course our warranty had expired...we felt there should have been a recall for this part...our answer from Chrysler was keep your receipt incase of a recall...this repair could have caused a fire if parked in our garage or anywhere...should have been a recall...
Our tipm failed..causing us to not be able to start the car and also fuel pump was constantly running even when engine was off and away from car... we paid over $3000 to get repaired.....we found out that this could cause the auto to start on fire...and endanger our house when parked in the garage...why wasnt there a recall for this part ?
Chrysler Town and country and Dodge minivan have an actuator that locks and unlocks the rear sliding doors. The same part is used for both sides, it just needs an arm on it depending on the side. The defect is that when these actuators go out, it will either not allow the door to lock, or permanently locke the door at any time and remain locked until it is fixed. * there is an emergency and the actuator broken in the locked position the door will not open or operate (inside or outside). It is impossible possible to open the door in anyway unless taking off the inside panel and getting inside to the lock mechanism. If the door is in the unlocked position and you were unaware that the actuator is broken in the unlocked position and you think it's locked and you leave your child in there to run into the house somebody could open the door and steal anything out of your car inclueding a child. When the actuator brakes in the unlock position you have no idea what it is broken. However when it breaks in the lock position it is immediate and without warning as well. When I found out that my door was locked on the drivers side was when I went to get my dog out of my back seat and it was broken.I looked this issue up on the internet and that's what I was told to check both doors and found my my passenger side was permanently unlocked.
- Oelwein, IA, USA
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I cannot get it to start, it won't turn over. The lights on the dash board came on including the ignition light. The battery is new, so what's the problem?
The actuator failed on the driver side sliding door. The door is completely stuck and will not open manually making driving a very dangerous situation.
The van has drained a new battery in two days. Dealership claims they can't find the problem even though there is a known problem with their room's from this model year. I have suggested they look at the fuel pump turning on even though a key has not been used to start vehicle and to look at the wireless ignition node module. Seems I have to do the investigative work and incur all the cost. Dealership has had my vehicle for over a week now.
Rear passenger sliding doors will not fully close and lock when pushing close button. Doors have to be manually pushed closed from the outside to close the last quarter inch and to have the door close mechanism engage. This present a safety risk to 2nd row passengers as the doors are not fully secured.
I was at the store when I came out to start my van I put the key in turned it it would not start up the key would not come out it got stuck had to pull it out, and have it towed to the garage and they could not fix it.
I have intermittent starting. I have recently bought this vehicle on 09/11/2019 and I have had this issue with intermittent starting within the first 30 days of buying the vehicle. There are times where my vehicle will start just fine but then there are times where the car will not turn over. The starter had been replaced, along with the battery and alternator. My mechanic had looked at my vehicle multiple times and they say they cannot find anything wrong but I still have issues were I can go a week with no issues but then all of a sudden we will go to start the van and it won't. I have researched this and there are multiple people with the same issue and have identified it is the tipm and this has been an on going issue. This issue always happens when the car if stationary.
Passanger side sliding door will not lock. The lock itself is stuck in lock position. But it will not move by any power device. And will not budge by manual. All doors will lock but that one. There are many youtube videos showing this issue. Saying it is the actuator.
When starting with push button sometimes will not start. Other times stays engaged. Brake pedal gets hard with push button that's how I know it will not start with button. Heater will turn on on its own even after being shut off. Cruise control does not always light up and work. Back hatch will not open or close with button no codes pull up on any of these issues. I have had it at 3 or 4 different mechanics and nobody seems to know what the problem is. Have pulled up things on the internet that shows temp board. I have taken this vehicle in many times under warranty and nobody could find out what the problem is. Now warranty is out and still have no answers. We did replace starter and it did not resolve the issue. Husband is on disability for brain tumor so we do not have a lot of resources to try eliminate.would like to know what you have suggested to others that have put complaints in for the same issues
Total integrated power modual replaced multiple times and still defective. Costing me thousands of dollars! van will suddenly stall at highway speeds. Please make Chrysler fix this. It could easily lead to an accident.
My car will not start and it is because the tipm has stopped working on the car. I have another buddy with a 2010 T&C and the same thing is going on. Part is on backorder 3 weeks so lots of people must be having the issue. I called Chrysler and they told me they can do nothing for me and should contact you. The car cranks when I put the key in the ignition and turn. The car is stopped and cold. It cranks but does not turnover. I have already replaced the battery
To begin with vehicle would start after, sometimes until after several attemps. It also stopped while driving, just went dead and locked up the whole steering wheel, with the vehicle still rolling. Was just lucky to get off the roadway with no accident. Progressively it got worse, and wouldn't even start at all. Took to reputable repair shop, who said was a recall issue and they weren't able to order the part for repair, because of recall. Informed had to go to dealer for repair. Dealer said this particular VIN was not on recall although issue had been identified as recall issue. Meanwhile, charged me $1275.83 for repair listing "cause - no power at fuel pump check no power fuse M25, fuse M25 controlled by internal relay in tpim". fuse M25 needs tpim was $207.81. Then "tipm kit tipm" was $977. Plus labor and tax. Problem - both indicated this type of vehicle had same issues and were on recall. It is reasonable to expect that my vehicle should have been covered under recall. Please help me recover on this issue.
I was driving the vehicle and all the lights on the dash came on and then went black, the van shut off while driving and I was almost hit by a big truck. The van will not start nor hold charge. Thae battery and altnator test good but it wont start. I have had it towed twice in less than a month and honestly cant afford to keep getting stranded. I purchased the vehicle in August of 2016 and this is our family vehicle, at this point I dont have transportation for my job and wouldn't feel safe driving it if it did run. So now im paying for a vehicle that doesn't run and frankly is a saftey hazzard. My husband is disabled and this was our transportation to and from his appointments as well. I have seen and read that thousands are having the same issue with Chrysler and still no recall. Someone please help.
A D V E R T I S E M E N T S
- Dayton, TX, USA