really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
38,121 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Chrysler Town & Country steering problems

steering problem

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2012 Chrysler Town & Country Owner Comments

problem #3

Oct 072015

Town & Country

  • 37,000 miles


The contact owns a 2012 Chrysler Town and country. While the vehicle was parked, the push to start button was depressed and the vehicle was shifted into reverse. Suddenly, the vehicle stalled and rolled backwards. The contact activated the emergency brake and shut off the vehicle. The vehicle was restarted. The vehicle was not diagnosed or repaired. The failure occurred intermittently. The approximate failure mileage was 37,000.

- Ocean Side, CA, USA

problem #2

Aug 232014

Town & Country 6-cyl

  • 23,864 miles
Steering wheel did not properly function with the front wheel axel causing a accident on 8/23/2014, it was difficult steering on right turns and left and the vehicle would have wide turns.

- Rochester, NH, USA

problem #1

Sep 262013

Town & Country

  • 53,500 miles
When I start the car it will run fine and then the ignition switch will turn off leaving me with steering and braking power dead. Sometimes I will try to start the car and it will not start and the starter will just keep going so the only way I can get the starter to stop is to put it in drive. This has happened several times and fortunately I was driving at low speed or stopped. Had it happened at higher speeds or on the freeway, it could have resulted in a deadly crash. I took it into the dealer and they said it was a defective ignition switch and replaced the switch. So far the problem has not recurred. My complaint is also that I have asked the dealer and Chrysler motors for reimbursement, $450 and so far they have refused because it was not an item on their recall list and I was out of warranty on mileage. I know that Chrysler has known about defective ignition switches for several years so why have they not notified owners. This is a very dangerous problem, like GM had.

- El Paso, TX, USA

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