7.0

pretty bad
Typical Repair Cost:
No data
Average Mileage:
75,350 miles
Total Complaints:
4 complaints

Most Common Solutions:

  1. not sure (4 reports)
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2013 Chrysler Town & Country electrical problems

electrical problem

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2013 Chrysler Town & Country Owner Comments

problem #4

Dec 172018

Town & Country

  • Automatic transmission
  • 75,000 miles

A D V E R T I S E M E N T S

This is an electronic toy, masquerading as a safety feature. Even when working properly, it doesn't help, because it delivers too many 'false positives' - situations where there is a car, but we are in no danger of colliding.

A few weeks ago, the triangle lights on both side mirrors started to come on shortly after we turned the car on, and they stay on all the time the car is on, which is annoying at best, and dangerously deceptive at worst. There was no cause for the problem - that is, no accidents, or bumps, no sabotage. The thing just decided to stop working, and send a perpetual warning signal - like the paranoid, and very stupid, robot in the original Lost in Space series. "Danger! Danger!"

Let me emphasize: no competent driver NEEDS this system. It is a toy. As it turns out, a very expensive toy. So, we take the car to the local Chrysler dealer (our first visit there; not where we bought it). There is a $165 non-refundable 'diagnostic' fee - which might have taken the mechanic, what, 10 minutes to conduct...and it's not like he needed expertise. It's just a machine he hooks up and it tells him what's wrong. Then, get this: the cost of repair is $1,500!!! Literal highway robbery! The claim was that the 'part' cost $1,200 and the labor about $300. For a piece of crap software widget. Again, let me emphasize: you have phone apps that are more complicated - and more useful - than this system. How much did you pay for them?

We asked them to simply disable the device, so it would stop being annoying. They claimed they couldn't. Still charged for the diagnostic, despite our pleas about how unreasonable this repair cost was.

So, this is an excellent lesson, if you ever had any doubt, for why Chrysler is just a god-awful, incompetent, unethical car company and should definitely go out of business as soon as possible. To hasten its necessary demise, please never buy a Chrysler again, new or used. I know I won't.

- mspinella2554, Little Falls, US

problem #3

Aug 232018

Town & Country Limited 3.6L

  • Automatic transmission
  • 92,676 miles

Just bought a used 2013 Town & Country. The blind spot system worked when I test drove the van. When I got it home a couple of weeks later it no longer works. computer states blind spot off and it cannot be changed, service is required. The parking assist sensor states the same thing. This is advertised by Chrysler to be a safety product.

I am a handicapped senior citizen desperately trying to remain independent. This is a very expensive retrofitted handicap van as I am in a wheelchair. My monthly loan payments are very high and because I live on SS and do not have any extra money left at the end of the month to fix this van for a safety feature that should be a Chrysler recall. So I cannot get it fixed. Safety is nothing to joke about and is one of the features that convinced me to buy this van.

I have had many Town & Countries through the years and loved them. How do we get Chrysler to recognize this as a safety feature recall?

- Kathleen R., INVERNESS, FL, US

problem #2

Apr 112016

Town & Country ES

  • Automatic transmission
  • 48,574 miles

The option became unavailable and I went to the dealer about how to reset, to find out they could shut the option that I paid extra for, so that the triangle lights on the side mirrors would go off, but it would be $116.25 to diagnose the problem and then I would have to pay whatever it cost to fix. This vehicle is 3 years old with 48,500 miles and my first Chrysler. I had 3 Toyota's previously that I had for almost 150,000 miles on each one and never had any safety option stop working. This is horrible and after looking into this issue, it will be my last. Can't believe that Chrysler hasn't had a recall on this product. Horrible!!

- Linda T., Billerica, MA, USA

problem #1

Aug 012015

Town & Country Touring L V6

  • Automatic transmission
  • 85,000 miles

Seeing the cost to repair this is beyond reasonable for a part that should be under $100. Waiting for a time to get it into the dealer to diagnose what is actually wrong. (harness or sender) IN either case the cost will likely exceed $1k. Has any one found a reasonable get around for this blind spot fiasco. Will update the complaint when Chrysler gets the info to me.

- Ted M., Grandville, MI, USA

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