fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
18,379 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Chrysler Town & Country lights problems

lights problem

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2013 Chrysler Town & Country Owner Comments

problem #8

Nov 252016

Town & Country

  • 5 miles


When driving at night the lights just go out, all of them. I can try to stop and then put them on manu. And they come one again. I am always going down a highway of street when this happens. I try to remember to put them on manu.. so far this keeps them from going out. Is there a recall on lights?I am now afraid to use the auto lights.

- Mantachie, MS, USA

problem #7

Dec 252014

Town & Country

  • 15,555 miles
The contact owns a 2013 Chrysler Town and country. While driving at various speeds, the accelerator pedal was depressed but the vehicle failed to accelerate and the interior lights failed without warning. The contact stated that on a separate occasion the lift gate button was depressed but the lift gate failed to close and had to be closed manually. The vehicle was taken to the dealer where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,555....updated 02/03/16

- Sheffield, PA, USA

problem #6

Mar 072014

Town & Country

  • 7,000 miles
Wipersand headlights came on by themselves and cycled about four times and then went off. We were driving down a smooth road, clear day, temperature was 80 degrees. Wiper and headlight switch were set at "auto". a few days later same thing happens. Take it to dealer and they state it's the tipm which is replaced for the first time. A month or so later, we are in a bad rain storm and the wipers (in auto) do not come on. When switched to manual, there is only the slow speed available. To shorten the story the van has been back to the dealer four times for the wiper/headlight problems plus a few other problems. It is again at the dealer for -you guessed it the wipers/headlight issue. The dealer is going to put in the fourth tipm in less than the two years (Oct 2013) we've owned it. I've been waiting over a week to get the van back and I'm told there is a nationwide shortage of tipms. Other maladies include the van being totally dead because the main power panel on the left wheel well was corroded. I too am waiting for the qtr window switches. I'm told there are two colors - green and blue. Chrysler has the green switches for lower level models. The high end vans need the blue switch.. if it was not for the stow & go seating feature we were going to by a Honda Odyssey. I feel ripped off after spending $39,000 for the vehicle.

- Chesapeake, Va, VA, USA

problem #5

Feb 172015

Town & Country 6-cyl

  • 9,975 miles


While driving at night with the headlight switch in the auto position, the headlights suddenly turned off leaving the road immediately in front dark. Speed of travel at time of the incident was 60 mph. There were cars in front and in the rear. To avoid a potential accident, I quickly turned to headlight switch to the manual on position and the headlights came back on again. Prior to this incident, there were numerous occasions where the headlights would not turn on when the switch was in the auto position. On all of these occasions the switch had to be turned to the manual on position for the headlights to turn on. Maybe unrelated but when the headlights are on, regardless of whether the switch is in the auto or manual on position, the low beam indicator never appears in the dashboard, only the park lights are indicated.

- Dublin, OH, USA

problem #4

Jan 042015

Town & Country

  • 32,000 miles
The vehicle would not start, no lights, no power, unable to unlock/lock with fob. (nothing was left on in vehicle or plugged in). Fully charged battery to 100%, drove next two days with no problems. Bluetooth stopped working and connecting, buttons failed to respond, power seat on driver stopped working, power slide door on passenger stopped working. Battery died again, this time able to get lights, but not start. Chrysler jumped the vehicle, left running to charge. Drove 5 hours straight home and parked, ensured everything was turned off and locked. Next morning, battery dead again, no lights, power but static sound coming out of all speakers in the car. Chrysler towed car. Ran scans /diagnostics, claim to find no problems but cannot identify what caused static to come out or why other electronically equipment failed. Their claim is they used the only authorized battery scanner for Chrysler which triggered no problems with battery or electronics.. still in shop again. 3 dead batteries in one week.

- Fredericksburg, VA, USA

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problem #3

Sep 092014

Town & Country 6-cyl

  • 48,000 miles
While driving into the dark going approximately 65 mph in the rocky mountains the headlights and all light in the car went out. It was raining and the windshield wipers were going. The lights were on automatic setting. The wiper setting was adjusted on the control and all the lights went out including the headlights and all of the interior lights. Approximately 5 seconds later after moving the wiper switch around the lights came on. The lights all went out again approximately 1 minute later went the wiper switch was adjusted. We then tuned on the lights on the light control and the headlights remained on. The problem was when the automatic light setting was on.

- Las Vegas , NV, USA

problem #2

May 282014

Town & Country

  • 22,500 miles
Shortly after encountering a rain storm, where we needed continuous windshield whippers, all interior dash lighting and gauge lights were extinguished and remain so for an extended period of time. Since that time, when ever the whippers are in use for 3-4 minutes the dash lights simply shut down regardless of exterior lighting conditions. Exterior head lights and running lights continue working. This problem seems to happen quicker now that in late May. This problem makes driving at night a challenge as speed gauges and fuel gauges are no longer visible when whippers are in use. Two separate Chrysler dealers simply can not diagnose a problem or a cure.

- Ocala, FL, USA

problem #1

Jan 252014

Town & Country 6-cyl

  • 12,000 miles
I was driving down the highway at 65 mph and my lights went out. I had both hands on the steering wheel so I didn't touch any button. I did have the automatic high beam feature turned on. Was extremely scary as I could not see anything when the lights went out as it was pitch dark outside. I braked hard and after several seconds the lights came back on. I was so lucky I did not go off the road as I could not see anything without the headlights. My family and I could have been killed. Very dangerous. Please issue a recall. I see on google that others have experienced the same issue.

- Bloomington, IL, USA

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