This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
A 2015 Chrysler Town and country van from miami, Florida driven only in non-salt, snow conditions of Florida has total corrosion of strut tower and strut accessories to the point that strut is not connected due to the corrosion and perforation of strut tower connection points. Contact Chrysler having pre-purchased a lifetime maximum care guarantee for replacement and correction. Chrysler will not honor guarantee replacement claiming that guarantee is not extended to rust. Claimant claims that the extensive level of corrosion for a care from the state of Florida with that level of corrosion is a manufacturer defect directly related to the design or manufacturer defect for the corrosion resistant finish applied to the strut tower or design of the strut tower that ponds or captures water with way to effectively drain the tower leading to corrosion on a compromised surface treatment that creates a life safety hazard from the corrosion of preformation of strut tower connection points on a vehicle that is less than five years old. With Chrysler not taking responsibility for the correction or replacement of the defective components. Cost of repair at Chrysler dealership is $1,800.
The contact owns a 2015 Chrysler Town and country. While driving approximately 50 mph downhill, the vehicle violently shook and the steering column vibrated. The vehicle was taken to a dealer, but could not be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,700.
Was on a busy highway and the weld holding the stabilizer bracket to the axle separated about causing a very serious accident and causing the car to be un drivable and having to be towed. Car was in perfect condition before this happened.
- Hicksville, MP, USA
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The contact owns a 2015 Chrysler Town and country. While driving approximately 45 mph, the vehicle began to pull towards the right independently. The vehicle was taken to the dealer, where the four tire rims were replaced and an alignment was performed. The failure persisted after the repair. The dealer stated that the vehicle functioned as designed. The manufacturer was notified of the failure. The approximate failure mileage was 180.
A D V E R T I S E M E N T S
- Columbia, SC, USA