This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Chrysler Town and Country. The contact stated that while attempting to lock the doors, the rear passenger-€™s side door would not lock. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was taken to an independent mechanic and the rear passenger-€™s side sliding door was repaired. The manufacturer was not made aware of the failure. The failure mileage was 98,000
The contact owns a 2016 Chrysler Town and Country. The contact stated that the driver-side rear sliding door locking mechanism failed and the door would not open from inside or outside the vehicle. The vehicle was taken to an independent mechanic who replaced the door actuator and the failure was remedied. Later the failure had occurred on both the rear driver-€™s and passenger-€™s side sliding door. The failure was not yet repaired. The manufacturer was notified of the failure. The local dealer was not contacted. The failure mileage was 20,000.
- Benson, MN, USA
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- Harford, NY, USA